Senior Business Analyst, OT (Operational Technology) – Water Industry Consulting

London, England, United Kingdom

1/3/2025

The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Cognizant Consulting

At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.

Water Utilities Consulting

With the arrival of AMP7 and recent market developments, Water Utilities in the UK have embarked on a transformation journey that focuses on sustainability (fewer pollution incidents, green energy powered water treatment etc.), reliable infrastructure(fewer flooding incidents, leakages etc.), customer centricity (affordable bills, enhanced customer experience), social responsibility(support for vulnerable customers), and most importantly disruption from innovative competitors entering the marketplace.

Cognizant has multiple engagements with water utilities in the UK where we are utilising our capabilities in data science and digital enablement to help them lead this transformation through new offerings, solutions and innovative business models that are aligned to the market trends and regulatory commitments. We are looking for experienced business analysts/consultants/product owners who are passionate about making a difference for our clients in the energy and utilities domain. This is an opportunity for being at the forefront of the transformation journey working with the best minds in the energy and utilities domain at Cognizant.

Role Outline

• Responsible for documentation of requirement gathering by interacting with the business.
• Work with the technical teams such as solution designer, security, T&N teams to ensure all functional and non-functional requirements are adhered. and implementation of strategic IT-OT solution for CHPs in the field.
• Support leadership vision, strategy, and policy for developing the business stakeholder network and build relationships in order to work with them
• Provide reporting details to the project manager on progress of the requirement documents etc.
• Ensure that the OT solutions are aligned with IT platforms that supports the delivery of business strategy
  
  

Key Responsibilities

• Stakeholder management and Communication
• Collaborate with multiple partners to gather requirements
• Engage with business stakeholders and conducting workshops for requirement gathering
• Business Consulting – Advisory Services, Process Consulting & Business Analysis.
• Process Mapping /Process Redesign and benchmarking as needed
• Test cases and reports documentation and working with business on UAT if needed.
• Manage business change (including working with the business teams)
• Be involved with teams in application assessment, Tool Evaluation and Vendor Selection
  
  

Skills & Experience

• Broad knowledge of IT and OT areas
• Ability to understand complex application and OT asset landscape
• Experience in documentation of requirements and mapping specifications.
• Experience in working in SDLC models - Agile/ Waterfall / WaGile (Waterfall with Agile)
• This role operates in a dynamic and rapidly expanding environment, requiring flexible thinking and regular collaboration with both internal and external stakeholders
• Ability to manage multiple stakeholders at different levels within client organization
• Strong Communication, Team / interpersonal skills
• Analytical /Problem Solving skills
• A reasonable understanding of enterprise systems and integration with the OT environment is desirable