Senior Client Care Associate
Company
Location
Uppingham, England, United Kingdom
Posted At
5/16/2025
Advertise with us by contacting: [email protected]
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Description
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
We have an exciting opportunity for an experienced, enthusiastic Senior Client Care Associate to join our practice and return we offer a friendly, supportive environment along with a comprehensive 6-month induction program that will ensure you’re equipped with the knowledge needed to effectively lead the team. The right candidate will have access to further training and development opportunities through our CPD programs.
This is a permanent full-time position based at our branch in Uppingham.
The role:
Rutland Veterinary Centre is a first opinion veterinary practice with 5 branches and a hospital in the surrounding area. We pride ourselves in offering on-site emergency care, 24 hours a day, 365 days a year.
Our dedicated team of clinical and non-clinical staff provide high standards of care to our patients and our clients.
We support many local pet charities and are heavily involved in the local community.
What we offer:
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition Coordinator Sofia at [email protected]
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
We have an exciting opportunity for an experienced, enthusiastic Senior Client Care Associate to join our practice and return we offer a friendly, supportive environment along with a comprehensive 6-month induction program that will ensure you’re equipped with the knowledge needed to effectively lead the team. The right candidate will have access to further training and development opportunities through our CPD programs.
This is a permanent full-time position based at our branch in Uppingham.
The role:
- Demonstrate your strong leadership skills to support and engage your team
- Deliver excellent communication and show good interpersonal skills
- Provide exceptional customer service, building strong caring relationships with our clients
- Working alongside and supporting the Senior Leadership Team with effective client care strategies
- Resolve issues and concerns effectively with compassionate care to our clients
- Manage rotas and administration requirements
Rutland Veterinary Centre is a first opinion veterinary practice with 5 branches and a hospital in the surrounding area. We pride ourselves in offering on-site emergency care, 24 hours a day, 365 days a year.
Our dedicated team of clinical and non-clinical staff provide high standards of care to our patients and our clients.
We support many local pet charities and are heavily involved in the local community.
What we offer:
- Full Time 40 hours a week plus 1:3 Saturdays. Hours can be worked over 4 or 5 days.
- Salary £29,120
- 25 days annual leave plus Birthday Day
- Life assurance 4 x salary
- Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice
- Enhanced Sick Pay
- Enhanced Family Leave
- E-cars Salary Sacrifice
- Cycle to Work Scheme Salary Sacrifice (perm only)
- Refer a Friend
- Pet Insurance Discount & substantial staff discount if you register your pets with us
- Discount Platform – Benefits Hub
- Reduced Gym Membership (Pure Gym)
- Associate Assistance Programme
- Eye Care Scheme
- Headspace
- Annual Flu Voucher
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition Coordinator Sofia at [email protected]
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
Advertise with us by contacting: [email protected]
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