Senior Client Services Representative

We're Hiring: Senior Client Services / BD – Life Sciences (Contract Focus)

📍 Location: London (2–3 days per week on-site)

Here at Hydrogen Group, we start by asking the tougher questions. As a total staffing solutions provider, we aim to empower our candidates, clients, and employees to thrive in their changing worlds.

We’re passionate about providing the best, tailored staffing solutions to our clients, which means we also offer some of the most exciting opportunities for ambitious individuals like you.

We’ve doubled down on hiring the best of the best, giving you access to direct coaching, a high-performance environment, and a culture that challenges and supports you in equal measure.

At Hydrogen, your future is yours—and we empower you to own it. Our adult-to-adult culture is anchored in our “I own my FUTURE” vision, which focuses on six key areas: Goals, Performance, Rewards, Wellbeing, Time, and Culture. Together, they ensure that you're in control and leading from the front in this new era of work.

About the Role:

We're looking for a Senior Client Services / Business Development professional with a strong contract recruitment focus and deep knowledge of the Life Sciences market (CROs, Biotech, Sponsors, Medical Devices).

This is not a traditional account management role. We need someone with a sales-first mindset, capable of building a contract book from the ground up, winning new project-based business, and delivering high-value workforce solutions.

What You’ll Be Doing:

• Build and scale a contract recruitment desk in the Life Sciences space
• Win and deliver bespoke, project-based recruitment solutions (SOW, contingent, retained, permanent)
• Drive BD through outbound activity and deep market engagement
• Partner with HR and hiring managers to define and deliver recruitment strategies
• Manage the full recruitment process from sourcing to offer
• Leverage data and insights to drive continuous improvement
• Ensure an exceptional candidate experience
• Build long-term client relationships and grow strategic accounts

You’ll Thrive in This Role If You Have:

• 3+ years in a BD-focused recruitment role
• A strong network and knowledge of the Life Sciences sector (CRO, Biotech, Sponsors)
• Proven success in building and scaling contract recruitment desks
• Excellent stakeholder management and commercial awareness
• A proactive, confident, and strategic approach to business development
• Exceptional written and verbal communication skills

Why should you join Hydrogen Group?

• Competitive base salary and uncapped commission
• Career progression: Clear opportunities from entry-level to Directorship.
• Flexible working: Hybrid position with endless flexibility.
• Exciting incentives: Annual all-expenses-paid trips for top performers (recently to Mauritius and Barbados), lunch clubs, and quarterly socials.

Sound like you? Apply now or message us for a confidential chat.