Senior Consultant, Process Optimisation, EA&ID, Operations Industry & Domain Solutions, Technology & Transformation

Connect to your Industry

Do you want to help diverse organisations within the THS industry to develop and implement effective and efficient operational delivery models? Are you passionate and enthusiastic about operational design and delivery, and thinking creatively to solve client issues? Could you provide insights to help our Travel and Hospitality clients make the right decisions, address key challenges, and identify ways to achieve goals and objectives aligned to their strategy? Have you delivered complex transformation programmes? Can you think on your feet and adapt where necessary? If you say yes to any of these, please apply.

We design, build, and optimise operations of private sector businesses to enable their biggest ideas and help them to become digital and sustainable. Working with colleagues across Deloitte, we combine business design, process design and cost transformation with technology fluency to solve our clients’ biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. We need curious people that will drive change and adapt to disruptive trends.

Operations, Industry & Domain Solutions

Want to work with the latest technologies, as part of a team helping international organisations transform their core business capabilities? Whether you're working with on-premise systems, Cloud technology, or custom-developed solutions (to name just a few), your expertise will help clients deliver continuous improvement and innovation, from initial design right through to implementation and optimization.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Your role will include:

• Supporting the assessment of business processes, identifying and quantifying inefficiencies, and contributing to the design and implementation of improvements, leveraging tools like SAP Signavio to drive process transformation initiatives for our clients.
• Assisting in the development of compelling proposals and pitches that showcase innovative solutions for enhancing clients' operating models.
• Supporting the development of business cases, identifying cost-saving opportunities, and collaborating with senior team members to deliver sustainable results for clients.
• Assisting in conducting methodical research, analysing large qualitative and quantitative data sets, and shaping recommendations under the guidance of experienced consultants.
• Supporting the evaluation and application of emerging technologies and innovative approaches to shape strategy, design operating models, define principles and roadmaps, and contribute to the delivery of transformation initiatives.
• Contributing to strategic and operational reviews of organisations or specific functions, working as part of a team to analyse processes at various levels.
• Assisting in organising insights and developing compelling narratives to effectively communicate recommendations to clients.

Connect to your skills and professional experience

Essentials:

We are looking for candidates who can demonstrate skills and experience in the following:

• One or more of the following process optimisation areas:
• Business process management; process modelling; process design; process re-engineering
• Process mining; process monitoring
• Process governance; process automation
• Continuous process improvement
• Experience delivering process management using SAP Signavio (inc. Process Modeller, Process Insights, Process Intelligence, Process Governance)
• Experience in analysing process efficiency and identifying improvement opportunities leveraging process data
• Experience in implementing SAP Signavio as part of a broader Digital transformation programs, S/4 HANA implementation (brownfield, greenfield, bluefield)
• Strong knowledge and expertise in business process modelling principles, notation, BPMN, process attributes, connection to delivery tools and methods
• Analysis and improvement of core end-to-end processes including - but not limited to - Order to Cash (O2C), Procure to Pay (P2P), Record-to-Report (R2R)
• Process optimisation qualification with Lean Six Sigma Green / Black belt
• Leading key activities in the development of Business cases and cost efficiencies to deliver sustainable cost savings in collaboration with clients
• Contributing to the development of approaches and activities to shape recommendations for our clients
• Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
• Developing relationships across a broad range of stakeholder groups within the firm and at clients
• Organising insights to define a logical flow to tell a story when presenting recommendations

Desirables:

Additional desirable experience includes:

• Experience in delivering process and enterprise transformation and optimisation tools inc. but not limited to LEAN IX, Celonis, ARIS, WalkMe, iGrafx, and understanding of GenAI accelerators
• Experience in developing Operating Models
• Experience and industry specific knowledge in Retail, CPG, Transport, Energy, Resources or Industrial, and Life Sciences
• Development of business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"It is really great to work for a company which is so highly respected and has great ambition to grow; we get to grow with it."

-Peta, Technology

“In terms of career progression, you can steer your own ship at Deloitte. This all happens within a very supportive performance structure, including a people leader and a coach to soundboard your ideas and maintain regular feedback on your performance”

“The flexibility now to be able to work from home but also being able to go into the office allows a more comfortable work-life balance.”

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”

-Dan, Consulting

"I get to work on projects that help clients in a sector I feel truly passionate about.”

-Rhiannon, Consulting

“It’s such an inspiring place to work; everyone you talk to is working on something interesting.”

-Gillian, Consulting

Our hybrid working policy

You’ll be based in one of our UK locations with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

For a full job description please visit our online Deloitte Careers portal.