Senior Corporate Account Manager

IN SHORT

The Senior Corporate Account Manager plays a pivotal role in managing account operations, leading a small team of Account Executives, and delivering exceptional service to SEFE Energy's prestigious customers and Third-Party Intermediaries (TPIs). This role is critical in fostering strong relationships, ensuring the smooth handling of complex accounts and queries, and driving team performance. A key aspect of this role is overseeing queries from assigned customers & TPI Portfolios to foster long-term strategic partnerships.

WHAT YOU WILL DO

• Sell & retain flexible and high-volume gas, power and associated environmental products to the UKs largest energy consumers.
• Add value, revenue and reduce leakages to the current portfolio whilst ensuring sales targets are achieved.
• Ability to manager & support Corporate Account Executives in day to day learning of energy industry, internal systems and customer relationship development as well as accountability & responsibility for the overall performance of the Corporate Account Executive team.
• Develop SEFE Energy’s reputation for customer service and product flexibility whilst continually adopting "TLC" in line with organisational brand.
• Support the clean energy business development & Carbons teams targets as well as supporting the additional services portfolio from an account management perspective.
• Meet acquisition targets for the Flex portfolio as set by Line MGR.
• To be aware of and comply with all company policies and procedures.
• To be willing to represent and promote the SEFE Energy brand both internally and externally at conferences and seminars.
• Ability to navigate and guide others through complex query resolution as well as taking the lead on larger value Corporate accounts and issues with higher importance.

WHAT YOU WILL BRING

Professional Experience

• Strong experience in a Sales or Account Management role is required.
• Strong experience in the Energy Sector.
• Strong experience building and maintaining relationships.
• Experience of working in an international organisation with overseas parent company an advantage.
• Considerable understanding of customer journey from the initial call with a prospective customer to issue of final invoice or confirmation of renewal contract. Ability to recognise and advise on various points of customer journey with considerable knowledge of each touch point.

Skills and Competencies

• Excellent understanding of Account Management.
• Effective organisation skills.
• Strong analytical and commercial acumen; excellent numerical skills.
• Creative thinker in finding new ways to push performance.
• Exceptional relationship-building and communication skills, with a strong command of the English language. Ability to present at board level.

ABOUT US

Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.

SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFE’s activities span the energy value chain, from origination and trading to sales, transport, and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany.

Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.

Securing energy – now and for the future.

OUR BENEFITS

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.

In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.

• bonus earning potential
• non-contributory pension with 10% employer contribution
• 25 days holiday plus bank holidays and volunteering days
• buy / sell holidays
• life assurance
• medical and dental insurance (family cover)
• range of optional flexible benefits

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.