Senior Digital Designer (Email)

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you..

With a new ‘challenger’ brand strategy in the works and ambitious plans for growth, we’re looking for a n experienced digital designer to join our awesome in-house creative team, focusing predominantly on email design. You'll craft compelling email and digital experiences and assets that really make our brand shine.

Here's the experience, skills & competencies we're looking for you to bring:

• Experience, ideally both in-house and agency, in a previous design role
• Specialism in email - your portfolio should demonstrate outstanding email design craft skill
• Ability to leverage email tools and platforms and a willingness to become an expert in Knak, Braze, and Contact Monkey to improve our digital comms output
• Proficient in Figma and other relevant design applications, as well as the language and terminology of UX/UI/development teams to aid in collaboration
• Experience working within Figma’s design system both as a contributor and a user
• Experience in leveraging AI in workflows and output including creative development would be an advantage
• Thorough knowledge of the creative, design and development processes and understanding of digital communications and marketing channels
• Be a pragmatic problem solver with the ability to plan ahead and foresee challenges before they become issues
• Strong communication skills; the ability to confidently explain concepts and influence people at all levels
• Ability to work in a fast-paced multi-disciplinary environment – working collaboratively with marketing, creative, product owners and various other departments
• Meticulous attention to detail

This is a hybrid role with 2 days per week in one of our London hubs (Farringdon or Colindale)

We work together. Your team and the people you will work with…

This role is part of the Creative team at UW, reporting into our Design Lead and working closely with the UX team within the Customer/Product function.

We deliver progress. What you’ll do and how you will make an impact.

As a Senior Digital Designer at UW you will be responsible for:

Crafting compelling digital experiences and assets:

• Creating and designing effective digital assets and content for email (50%) website, social, app (25%) and other digital platforms (25%), working within our existing architecture on front-end design and customisation of email and internal platforms
• Working with the wider marketing teams to elevate email as a primary communication channel

Acting as a design consultant and brand guardian for digital:

• Translating our overarching brand guidelines into specific digital applications and contexts
• Building out and codifying new guidelines where appropriate to ensure our brand keeps up with the evolution of the UX/Product teams’ digital and design systems
• Collaborating with UX design and product disciplines to ensure we create a consistent experience when it comes to brand
• Ensuring marketers are equipped with training, tools and skills to carry out effective email builds
• Supporting on digital quality assurance processes, especially for email

Optimization and innovation:

• Contributing to the optimisation of digital marketing assets for our website, digital advertising and email communications, and the maintenance of the libraries on our DAM, Brandfolder
• Staying current on digital design trends and recommending new tools, techniques, or processes to scale and improve our creative output.

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

• An industry benchmarked salary. We’ll share it during your first conversation.
• Share Options and a Save as You Earn scheme.
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
• Electric Car salary sacrifice scheme through Tusker
• Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
• A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
• Family-friendly policies, designed to help you and your family thrive.
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP. Our wellbeing app Unmind supports your mental health.
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop your career journey through learning, coaching and new experiences

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

Additional Information

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.