Senior Director - Communications Research

About the Company

Verian is one of the top tier social research agencies in the UK, and the largest independent global provider of research to governments around the world.

Our UK Communications Research team work with numerous Government departments across the entire communications cycle, offering the full range of research and analytics capabilities alongside expertise in strategy, campaign design and behaviour change theory.

The team brings together varied expertise, including qualitative and quantitative research methods, behavioural economics and cognitive and social psychology, advanced data analytics, communications consultancy and capability building.

Our work is always interesting; it involves wide-ranging audiences and often sensitive issues, and it makes a real difference to the world in which we live!

About the Role

We are looking for a new Senior Director with wide-ranging expertise in communications research, including campaign evaluation, creative development and strategic consultancy.

In this role, you will lead some of the highest-profile client accounts across UK Government, oversee relationships with numerous agencies and partners, and support the leadership and management of our sector-leading Behavioural and Communications offer.

Responsibilities

• Leading two-three major client accounts, building positive individual relationships, providing strategic advice and expertise, and ensuring our offer draws on Verian’s capabilities to meet and exceed their needs
• Providing oversight and quality assurance for project work, overseeing the development of project designs, research tools and reporting, and ensuring client satisfaction
• Providing financial oversight of your accounts and the projects within them, and identifying opportunities for additional or added-value work
• Driving continuous improvement throughout the project and account management processes
• Leading or making substantial contributions to new business activities, preparing proposals and pitches, pro-actively engaging with potential clients
• Role-modelling excellence in research, client and commercial management, and people management
• Line managing one or more individuals and supporting their work and development
• Supporting the leadership of the Behavioural and Communications team, and building collaborative and effective relationships with other Verian teams, markets and functions

Required Skills

• Extensive experience and skills in research at different stages in the communications cycle, in particular quantitative campaign evaluation based on survey and non-survey data
• Practical experience of applying behavioural science to the development of communications research approaches and recommendations
• A strong understanding of quantitative research and analysis methods
• Proven experience of account and project oversight, with strong client partnership skills and an ability to lead an account team to deliver excellent work
• A desire to contribute to the leadership of a growing, innovative team which is well established, uniquely positioned and keen to expand its offer
• An affinity for innovative project design and the commercial skill to apply this to developing new opportunities for work

What we offer

Our open and engaging environment will give you a chance to develop both professionally and personally, surrounded by passionate colleagues.

We appreciate the positive atmosphere of collaboration that we have built, where cooperation, flexibility, and mobility are encouraged, and where you will be asked to follow your interests and the learning opportunities that come with them!

You will receive a performance-based salary with competitive benefits, work flexibility, work from home arrangement and last but not the least, a space for innovative ideas and continuous improvement.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted, and are allowed to thrive in a space where their wellbeing is taken into consideration. We encourage applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply for a career that’s out of the ordinary and join us.

Visit www.veriangroup.com for further information about our career opportunities.