Senior Document Tools Engineer

Join Our Team as a Senior Document Tools Engineer!

Are you passionate about optimizing collaboration platforms and driving innovation? Do you want to make a tangible impact on a global scale while continuously advancing your career? We’re looking for a Senior Document Tools Engineer to help us support and improve our collaboration platforms, ensuring their performance, reliability, security, and compliance.

What You’ll Do:

As a Senior Collaboration Tools Engineer, you will:

• Play a key role in the design, innovation, and day-to-day support of collaboration tools.
• Drive the continuous improvement and ever-greening of platforms, ensuring they meet the firm's needs.
• Take on complex tasks, providing technical guidance and supporting critical incidents.
• Collaborate with teams across the business to ensure platforms meet the highest standards.
• Lead and support the implementation of new platforms, changes, and enhancements.

What We’re Looking For:

You will bring:

• Expertise in Office 365, Google Workspace, Microsoft SharePoint Online, and Microsoft Teams.
• A proactive mindset with the ability to work independently and lead where needed.
• Strong communication and problem-solving skills to engage with engineers, business teams, and senior stakeholders.
• A deep understanding of system configurations, disaster recovery, and compliance requirements.
• ITIL Service Management or equivalent certifications are a plus.

Why Freshfields?

Here at Freshfields, we value the continuous growth and development of our team members. We offer:

• Professional Development: Opportunities for ongoing learning, certifications, and career progression.
• A Collaborative Environment: Work alongside a dynamic and diverse team, sharing knowledge and ideas.
• Work-Life Balance: Enjoy a flexible, supportive, and inclusive workplace.
• Global Impact: Be part of an international firm known for its innovative and forward-thinking approach.

What You’ll Get:

• A dynamic, supportive team environment that fosters growth and collaboration.
• Competitive compensation and benefits package.
• Opportunities for personal development and advancement in the tech field.

If you're a problem-solver, a proactive team player, and have a passion for collaboration technology, we'd love to hear from you!

Inclusion

Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of their merit alone. We welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK in the role in question and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.

Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only if and when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case-by-case basis and take a number of relevant factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.