Business Overview
Join the Business Systems Department for a high-growth global £200m+ revenue business with manufacturing operations within the UK, Ireland, Netherlands, France, and Germany supplying international clients. Our solutions-focused manufacturing offers a whole range of products designed to simplify complex infrastructure projects.
Our market-leading brands, Cubis Systems, NAL, and FILOform, supply smart, safe, and sustainable product solutions to a range of construction sectors. Through innovation, we enable construction partners to optimise efficiency and safety through pioneering products designed for simplicity, speed, and reliability.
We stand together to reinvent the way our world is built through collaboration on breakthrough ideas that achieve tomorrow’s solutions today.
Position: Senior ERP & Business Systems Specialist
Reports to: Engineering & Performance Director
Role Overview: The Senior ERP & Business Systems will lead Epicor Implementations and integrations across the IPE group of companies. The role will work with user groups, finance, department managers and IT to identify design enhancements and system configuration opportunities to improve the utilization of the current Epicor ERP and business Applications. Responsible for supporting end users on Epicor technical issues and developments, the successful candidate will also be responsible for:
Key Accountabilities:
- Define and execute the overall strategy for ERP system implementation.
- Ensure the ERP system aligns with the company’s business goals and objectives, providing a scalable and efficient platform for growth.
- Configure and customise ERP modules and business applications to meet organisation needs.
- Work with business stakeholders to define system requirements and adapt ERP solutions.
- Oversee data integration between the ERP system and other business applications, ensuring consistency and accuracy.
- Lead data migration efforts during system upgrades, new implementations, or mergers/acquisitions.
- Identify business process that can be automate or optimised using ERP system to increase efficiency and reduce manual intervention.
- Continuously evaluate business processes and recommend improvements based on system capabilities.
- Lead efforts to diagnose and resolve ERP-related issues, including system errors, data inconsistencies, and performance problems.
- Act as primary point of contact for critical system issues, ensuring minimal downtime and disruption.
- Collaborate with function teams (e.g., finance, HR, operations) to gather and document business requirements
- Translate business needs into system specifications, ensuring that the ERP system can support critical business functions.
- Provide hands- on support to users across the organisation, offering troubleshooting assistance and ensuring optimal use of ERP features.
- Develop training programs and materials for end-users, including new employees and those transitioning to upgraded systems.
- Maintain comprehensive documentation related to system configuration, customisations, and troubleshooting guidelines.
- Design and develop custom report dashboards, and data visualisations to support decision-making and business analytics.
- Manage the Change request process and ensure compliance with SOX Data migration and management.
- Manage the business systems team.
- Working with IT to provide support to ERP platforms and users.
- Lead Power BI integration with Epicor.
Associated Responsibilities:
- Lead and facilitate change management processes during ERP system implementations, upgrades, or process changes.
- Technical presentation to project associated Steering Committees.
- Manage relationships with third-party vendors, ensuring that service level agreements are met, and that any issues are resolved promptly.
- Manage the ERP system budget, ensuring that resources are allocated effectively and within the correct budget.
- Evaluate the system costs and evaluate opportunities for cost reduction while maintaining system quality and performance.
- Hypercare and Post go-live support.
- Ensure standardisation of processes across the platform.
- Provide Cloud infrastructure knowledge.
- Facilitating debrief meetings, compiling project summary and presenting updates to senior management, when required, on Epicor development progress.
- Explore and implement the use of AI and/or advanced system data automation to improve accuracy and improve processes.
- Working with CRH Central Business automations team.
Experience and Training:
- Change Request and Testing leadership.
- Extensive experience with data analysis and reporting, using a variety of systems and solutions.
- A Level qualification in a Business or IT Discipline and 5 GCSEs (or equivalent) at grades A to C (including Mathematics and English).
- Bachelor’s degree in Information Technology, Business Administration, or related field is desirable.
- Experience in Epicor Financial systems and set-up.
Essential Criteria:
- Minimum of 3 years’ experience in ERP system management, business process improvement, and systems integration (preferably Epicor).
- Minimum 1 full life cycle ERP implementation.
- Extensive knowledge of EPICOR BAQ, BPM, SSRS and DMT management.
- Project and Change Management experience / track record.
- Excellent planning and organisational skills.
- Strong analytical, problem-solving, and decision-making abilities.
Essential Competencies:
- Cultivates innovation
- Plans and aligns
- Plans and aligns
- Drives results
- Resourcefulness
- Balances stakeholders
- Strategic mindset
- Builds effective teams
- Technical knowhow
- Optimises work processes
*This list is not exhaustive and will be reviewed in line with changing business requirements, a good degree of flexibility and adaptability is critical to this role.
If you are interested in this role, applications can be submitted via [email protected] before Monday 24th February 2025.
Infrastructure Products Europe is an equal opportunity employer, which values differences in our people. We welcome applicants from diverse backgrounds, and we provide equality through our career development opportunities regardless of race, gender, sexual orientation, religious beliefs, nationality, age, and disability.
What We Offer
- Competitive salary
- Company pension contribution
- A range of healthcare options
- Competitive holidays, including Christmas shutdown
- Employee Committees for Health & Wellbeing and Inclusion & Diversity
- Engagement & Wellbeing initiatives
- Employee referral programme
- Family friendly policies
- Career development opportunities across IPE and the wider CRH Group
About CRH
CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH’s shares are listed on the NYSE and LSE.
For more information visit: www.crh.com
