Senior IT Business Analyst
Company
Location
City Of London, England, United Kingdom
Posted At
4/1/2025
Advertise with us by contacting: [email protected]
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Description
Primary Details Time Type: Full time Worker Type: Employee Senior IT Business Analyst
The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analysts role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have the ability to problem solve and implement new ideas whilst inspiring creativity with the teams you work with. You may specialize in process, data, business, or systems analysis and will be required to use one or a combination of those skills to identify gaps in business procedures, gather both high level and detailed requirements and where appropriate define or redesign processes, methods of working with business applications, workflow or other related business tools as may be necessary.
Your new role
Customer Centricity
At QBE, we want our people to feel rewarded and inspired to perform at their best, thats why we have created At My Best. Its our connection, our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know its not just what we do that matters, its how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( https://qbeeurope.com/careers/flex-qbe/ ). Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include;
5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBEs sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative Premiums4Good, please visit our Sustainability homepage and read our latest Sustainability Report ( Link ). About QBE We can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. Were proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment what if it was yours too? Your career at QBE lets make it happen! To find out more about why you should work for QBE, visit our careers website.
What next?
If you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.
APPLY NOW and lets make it happen!
Skills: Business Management, Business Process Modeling, Change Management, Critical Thinking, Customer Service, Information Technology Applications, Intentional collaboration, Managing performance, Prioritization, Process Improvements, Project Planning, Risk Management, Sourcing Analytics, Stakeholder Management, Strategic Planning Application Close Date: 07/04/2025 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analysts role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have the ability to problem solve and implement new ideas whilst inspiring creativity with the teams you work with. You may specialize in process, data, business, or systems analysis and will be required to use one or a combination of those skills to identify gaps in business procedures, gather both high level and detailed requirements and where appropriate define or redesign processes, methods of working with business applications, workflow or other related business tools as may be necessary.
Your new role
Customer Centricity
- Put the Customer at the centre of the role with intimate understanding and anticipation of customer needs
- Anticipate future challenges and opportunities to deliver long-term value.
- Analyse and challenge business problems, opportunities and needs to drive out whats really needed
- Understand the business and technology vision and strategy to prioritise and align key outcomes.
- Collaborate with Stakeholders, Product Owners, Developers, Testers, Scrum Masters, Solution Architects and Project Managers to assist in the delivery of value.
- Be purposeful and thoughtful in how you plan and approach analysis activities with clearly defined purposes and outcomes.
- Lead and deliver such analysis activities, including:
- Breaking down complex business problems into manageable components (e.g., Epics, User Stories, Business Requirements).
- Defining and document functional and non-functional requirements.
- Develop process maps and target operating models to enhance clarity and efficiency.
- Data analysis and definition, e.g. data-led insights, development of data dictionaries and data models.
- Supporting the validation of solutions delivered against acceptance criteria, through test planning, execution, coordination, etc.
- Partnering with Architects or Development teams to produce appropriate design specifications
- Continuously review and assess solution delivery to ensure it will meet business requirements.
- Embrace, challenge and evolve standards and practices around ways of working.
- Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings, embracing psychological safety to speak up.
- Balance and prioritize workload, escalating conflicting demands where necessary.
- Contribute to risk management through raising, reviewing, monitoring and supporting their mitigation.
- Proven experience as a senior business analyst or in a similar strategic role.
- Strong ability to support stakeholders through change initiatives.
- Insurance industry experience with a deep understanding of its challenges and opportunities.
- Excellent communication skills and a collaborative mindset.
- Strong proactive problem-solving ability.
- Empathetic approach to understanding and addressing customer needs.
- Comfortable working in fast-paced, evolving environments with a capacity for managing ambiguity.
- Capable of fostering a culture of learning and applying new insights.
- Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures.
- Expertise in defining business analysis approaches for complex programs and projects.
- Able to maintain impartiality and provide balanced perspectives.
- Proactive in identifying potential issues and taking preventative or corrective action.
- Self-driven, with a strong sense of urgency and focus on delivering results.
- Experience mentoring, coaching, and developing members of an analysis team.
- Experience working in Agile or DevOps environments.
- A relevant professional qualification is highly desirable.
At QBE, we want our people to feel rewarded and inspired to perform at their best, thats why we have created At My Best. Its our connection, our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know its not just what we do that matters, its how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( https://qbeeurope.com/careers/flex-qbe/ ). Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include;
5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBEs sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative Premiums4Good, please visit our Sustainability homepage and read our latest Sustainability Report ( Link ). About QBE We can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. Were proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment what if it was yours too? Your career at QBE lets make it happen! To find out more about why you should work for QBE, visit our careers website.
What next?
If you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.
APPLY NOW and lets make it happen!
Skills: Business Management, Business Process Modeling, Change Management, Critical Thinking, Customer Service, Information Technology Applications, Intentional collaboration, Managing performance, Prioritization, Process Improvements, Project Planning, Risk Management, Sourcing Analytics, Stakeholder Management, Strategic Planning Application Close Date: 07/04/2025 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Advertise with us by contacting: [email protected]
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