Senior Manager, Portfolio Office

Job title: Senior Manager, Portfolio Office

Office location with Hybrid working: Hammersmith

The Senior Manager, Portfolio Office is responsible for overseeing the Portfolio Office to ensure the successful delivery of the organization’s portfolio of programmes and projects. This role is pivotal in providing strategic oversight, governance, and support to ensure that all projects align with the organization's strategic objectives and deliver maximum value. The Senior Manager, Portfolio Office is a key leader in driving best practices, resource management, and ensuring effective decision-making across the portfolio.

What will you be doing?

• Lead the development and implementation of the portfolio management framework, ensuring alignment with organizational goals
• Provide strategic oversight and guidance to ensure the portfolio delivers maximum value and aligns with business objectives.
• Develop and deliver regular portfolio performance reports to senior leadership, highlighting key metrics, risks, and issues.
• Lead and manage the Portfolio Office team, including Portfolio Analysts, Planners and other staff.
• Foster a culture of continuous improvement, collaboration, and excellence within the team
• Drive continuous improvement of portfolio management processes, tools, and methodologies

What we are looking for?:

• Strong understanding of portfolio management frameworks, methodologies, and best practices [Management of Portfolios, MoP]
• Knowledge of Project Management methodologies [PRINCE2]
• Extensive experience in portfolio, programme, and project management, preferably within a Project Office environment
• Experience in leading and managing high-performing teams, with strong leadership and people management skills
• Ability to influence and lead cross-functional teams in a matrix environment
• Strong stakeholder management and communication skills, with the ability to influence at all levels of the organization

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter, together
• We stay focused
• We strive for excellence

Some of our key Benefits

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

1. You apply
2. We carefully review your application
3. We'll get back to you — even if it's a no (for now)