Working hours: This role is available part-time, job-share or full time basis and our full-time hours are 35 hours per week
Location: We’re flexible and home working contracts are available
Closing Date: Friday 6th June
The opportunity:
Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest growing group risk providers in the market started over 10 years ago and since that time has continued to go from strength to strength. To continue with its growth targets and aspirations, we are looking for an Medical Underwriter with a passion for medicine and delivering exceptional customer service.
As an experienced Medical Underwriter, you will be responsible for assessing life and income protection applications and making underwriting decisions for members of new and existing Corporate schemes.
You will be joining a small, inclusive and very supportive Underwriting Team who are committed to nurturing each others development.
We provide a number of opportunities to support your development. You can choose to get involved with supporting underwriters training, mentoring and coaching, specialist roles including vulnerable customers, hosting case clinics.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need
What will you be doing?
As a medical underwriter in a corporate team you will be able to:
- Make medical underwriting decisions for both life and income protection within agreed authority limits and in line with the Zurich underwriting philosophy
- Provide technical medical underwriting support and guidance to customers and distributors, consistently providing excellent customer service
- Train and support other team members including administrative staff and junior underwriters
- Keep up to date with medical underwriting philosophy considering experience and market conditions
- Use best practice to boost effectiveness and efficiency of our processes
- Delivery against key business, team and individual KPIs
- Liaise with Company Medical Officers and reassurance companies
- Maintain external distributor relationships
- Complete a range of queries and referrals within agreed authority limits, measuring the exposure and analysing the risk of each case to maintain underwriting standards
- Identify opportunities for improvement by monitoring underwriting business processes
- Ensure robust governance is maintained across the team, remaining compliant at all times
- Sharing best practice with other team members
- Provide a standout service experience for customers and stakeholders
- Contribute to a positive and supportive team culture demonstrating a ‘can-do’ attitude
- Take responsibility for delivering quality and timely output to our customers through taking ownership of own workload and supporting colleagues to deliver our team workload
Who are we looking for?
- An experienced medical underwear with experience in either the protection or corporate environment
- Some awareness of the corporate risk market in the UK
- Knowledge of medical underwriting philosophy, techniques, regulations, and guidelines
- Ability to effectively assess risk, using excellent judgement and decision-making skills
- Excellent attention to detail, with strong focus on quality
- Excellent interpersonal skills and able to contribute to a positive and supportive team culture
- Able to build and maintain strong relationships with key stakeholders at all levels
- Passionate about customers and driving through Continuous Improvement
- Excellent verbal and written communication skills
- Challenge processes, priorities, strategies, use of resource and business decisions to help deliver best results
- CII Diploma in Underwriting or equivalent preferred but not essential
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Follow the link for more information about our benefits -Employee benefits | Working at Zurich Insurance UK
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly enthusiastic about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.
We have an environment that places real importance on our people’s well-being from a physical, mental, social, and financial perspective. We work with our well-being partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.
We’re enthusiastic about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. 
