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About The Role
You bring extensive experience of leading large scale digital, product and transformation initiatives, working within established consulting and advisory circles and into large and complex organisations, such as Government departments, national charities or international businesses. You’ll know that product is a mindset, and this role is not project management or leading a PMO.
It involves working with Ministers, Perm Secretaries, CEOs - coaching and enabling them and their teams to take bold steps around reform and innovation in an AI era. It means being completely immersed in our client’s problem spaces, whilst building inclusive and exciting spaces for rainbow teams to think big and deliver at speed, and ensuring a consistently great TPX experience for our clients.
You’ll provide overall accountability and leadership for, our biggest, thorniest and challenging programmes of work. You’ll bring a track record of holding accountability for large scale and deep-reaching digital transformation projects, programmes and portfolios, routinely using your wisdom, judgement, expertise and occasional good humour to ensure we deliver exceptional impact.
These range in scale, value and complexity; in central government, they might be leading cross-disciplinary teams across multiple projects each with different senior stakeholders, outcomes, levels of complexity and team specialism. On such engagements, TPX might typically be deploying 40-100 people concurrently, delivering some of the largest digital programmes for Government and beyond.
In our key areas - primarily the UK public sector with emergent work in commercial, higher education and commercial spaces - we are delivering business critical digital transformation and change programmes, often in highly regulated environments, or where there can be no interruption to the provision of statutory services or matters of public health.
This role will be accountable for delivery, sitting at the table alongside departmental directors/perm secretaries in major public sector organisations and directly supporting them to achieve their delivery ambitions. In the most complex work you’ll be supported by a senior sponsor who holds the overall client relationship while in other work you may need to do this alongside your delivery role.
Responsibilities
About You
You’ll be a great all-rounder - thought leader, proposition developer, strategist, business developer, client director and inspirational leader. You’ll have exceptional client management and relationship skills. But identifying and successfully progressing new business opportunities (through organic growth, reputation building and on-upsell) will be a vital part of this role. You’ll have at least five years experience of working in digital, design, technology or data related disciplines in the Central Government sector. You’ll be able to win clients over with your demonstrable experience of leading exemplary delivery in two or more of those disciplines in large, complex organisations with notable stakeholder, capability and governance challenges.
You know and deeply understand the policy areas, spaces and markets for which you focus (whether that’s an emergent space or an existing market). You’ll have examples of engaging directly with users at both strategic/policy and delivery level and having worked to and met the UK government’s service standard and technology code of practice. You bring a commensurate range of pre-existing senior relationships in those spaces (CEOs, Directors, and other senior leaders), particular in our current and target accounts.
You’ll be skilled at articulating client and sector challenges and helping to share and frame their context such that colleagues and project teams can navigate those spaces deftly to deliver and land project outcomes. You’ll do that through project leadership, account direction, coaching/mentoring, and challenges/crits.
Whilst you’ll bring deep expertise in particular areas, you’ll also be comfortable positioning our full-service offering that spans technology, product, digital transformation, design, delivery, digital experience and automation for . You’ll build a solid personal network with colleagues across TPX to ensure you understand that offer; work with capability leads and other divisions to inform and influence capability area/divisional strategies to align to market/client needs.
Technical skills
About Us
People-Powered Transformation
We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include:
We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.