Senior Product Manager

About the team

With innovative products designed to support the entire faculty lifecycle, Interfolio from Elsevier enables academic leaders to effectively advance higher education institutions, their faculty, and their staff. We have been trusted by more than 500 colleges and universities since 1999.

About the role

We are seeking a Senior Product Manager to lead the development of impactful features within our academic software suite, specifically focusing on Pure and Interfolio platforms. In this role, you will own key product areas—such as academic profile creation and editing—and drive the strategy and execution of features that enhance the user experience for faculty, researchers, and administrators. You will leverage both qualitative insights and quantitative data to shape a commercially successful product roadmap, working cross-functionally with engineering, design, and customer success teams. Your deep understanding of academic workflows and experience designing intuitive, flexible profile management tools will be critical. As a senior team member, you will also mentor junior PMs and contribute to hiring efforts, while serving as a trusted voice in evaluating new feature ideas and ensuring alignment with customer needs.

Responsibilities

Customer Focus

Understands customer use cases and market trends, maintains close customer contact, and creates processes to identify and meet customer needs. Segments markets effectively and stays informed on competitors and regulations

Data-Driven Decision-Making

Uses metrics and KPIs to guide product decisions, accesses and interprets data from multiple sources, and applies analytical thinking even in data-scarce environments. Designs hypothesis-driven evaluations, including A/B testing

Go-to-Market & Product Marketing

Develops and executes launch plans in coordination with marketing and sales, creates promotional materials, supports pricing strategy, and manages product sunsetting and customer migration. Contributes to strategic planning and business development

Product Development & Delivery

Leads the full product lifecycle from planning to release, writes clear requirements, and solves complex design challenges. Operates independently within agile SDLC frameworks and ensures a cohesive product experience

Strategy & Commercial Acumen

Aligns product vision with business strategy, builds roadmaps, prepares budgets and business cases, and uses competitive insights and data to drive growth and ROI.

Requirements

• 6–8 years of experience in product development with a strong track record as a product owner
• Bachelor’s or Master’s degree in a technical field (e.g., Computer Science or Engineering) preferred
• Must have experience working with APAC academic institutions.
• Skilled at leveraging platform capabilities to build new features
• Comfortable discussing development approaches with technical and data teams
• Proficient in data analysis using tools like Excel or similar
• Strong problem-solving skills and ability to make data-informed decisions
• Able to balance competing priorities and navigate ambiguity
• Experience mentoring junior team members and participating in hiring
• Effective collaborator across cross-functional teams

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Generous holiday allowance with the option to buy additional days

● Health screening, eye care vouchers and private medical benefits

● Wellbeing programs

● Life assurance

● Access to a competitive contributory pension scheme

● Save As You Earn share option scheme

● Travel Season ticket loan

● Electric Vehicle Scheme

● Optional Dental Insurance

● Maternity, paternity and shared parental leave

● Employee Assistance Programme

● Access to emergency care for both the elderly and children

● RECARES days, giving you time to support the charities and causes that matter to you

● Access to employee resource groups with dedicated time to volunteer

● Access to extensive learning and development resources

● Access to employee discounts scheme via Perks at Work

About the business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.