Senior Product Manager – Business, Government and Mobile

Job Description

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in our London office 2-3 days per week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Senior Product Manager – Business, Government and Mobile

You will be responsible for driving developments and supporting in-life CityFibre’s Ethernet, infrastructure, offnet, and other non-FTTP product portfolio, covering a range of local and national backhaul services targeting ISPs and a range of other sectors, notably mobile and public sector.

You’ll receive a competitive salary, a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Identify, define and launch market leading products, feature enhancements and value-added services that deliver a best-in-class experience for our customers
• Manage and launch new product capabilities from concept to market
• Track and manage the product P&L across the portfolio, including reporting and tracking of monthly volumes, revenues and performance against financial targets
• Support major customer opportunities and act as a trusted advisor to key sales stakeholders; have regular customer engagement from bid support to collating feedback on new product roadmaps or products for launch
• Support the management of vendor engagement or negotiations with relevant partners and / or suppliers

What you’ll bring to the role

You will have a strong background in Product Management with demonstrable success in managing product portfolios across the end-to-end product lifecycle. You’ll also have:

• Experience managing teams of product managers and wider stakeholders engaging with the product function
• Detailed knowledge of data connectivity products particularly Ethernet, business broadband and range of backhaul, exchange and ancillary services
• Experience developing telecoms products for a range of end customer segments including Business ISP, and ideally mobile operators and public sector

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!