Senior Retail Leasing Manager - Outlets

We’re Landsec

We believe great places are for people to experience and made with the experience of great people. This philosophy runs right through our business. Investing in people, understanding people and building relationships is how we can build experiences.

The role:

Landsec is evolving its retail leasing and partnerships team focused on driving growth across our Outlet portfolio and building strategic relationships with our customers. The scope of this role will be Retail and not Hospitality focused. The team will be assigned both asset specific and customer specific responsibilities.

The Senior Leasing Manager role sits within the Retail team, whose combined scope is to position Landsec as a market leading partner for our customers, across all asset classes. Alongside Leasing includes digital advertising, commercial partnerships, retail, office and residential functions. This individual will be responsible for the management of two Retail Leasing direct reports.

Salary: Competitive

Location: The role is based in Victoria, with travel to Gunwharf, Clarks, and Braintree as needed. Flexible working is supported, with an expected pattern of 1–2 days in the office, a day at Gunwharf, and the remainder working from home, meeting brands, or visiting other outlets, depending on weekly schedules.

The Team:

We're a team of six seeking a seventh member to manage leasing across our assets, focusing on outlets. This role will oversee all three outlets, with a primary focus on leasing Gunwharf Quays, our flagship outlet.

What you will be responsible for:

Retail Outlet Leasing

• Drive a portfolio approach to commercial transactions to leverage the scale of our 3 outlet assets and relationships
• Providing detailed market expertise and insight to inform decisions
• Negotiate compelling and creative commercial transactions
• Take responsibility for the full transaction life cycle including negotiation, approval, due diligence, legals and ongoing engagement
• Maximise opportunities within the Retail team to cross-sell across different geographies and sectors
• Understand and interpret shifting customer and consumer behaviour to deliver results
• Help position Landsec as a partner of choice
• Influence the leasing models and commercial strategy
• Challenge the status quo to drive innovation and creative solutions

Customer Relationship Management

• Proactively lead the CRM for a designated group of key customers
• Develop customer plans to manage and align Landsec with our customers
• Identify opportunities and tactics to build strategic partnerships
• Demonstrate in depth knowledge of the customer segment to improve engagement
• Coordinate customer activity across the portfolio to maximise commercial outcomes
• Collaborate across the business to deliver better experiences
• Implement actions from customer feedback
• Identify emerging brands and grow a pipeline of future customers
• Identify underperforming customers and work alongside the wider Retail team to improve sales or elegantly exit the brand in favour of an incoming target brand

Your skills, experience and qualifications:

Essential criteria

• Experienced operator in the UK outlet retail market with an extensive network within the occupier and agency communities
• In-depth understanding of retailer business models and structures i.e. P&L, NOI
• Passion for retail and deep knowledge of the sector and current trends, particularly relating to Outlets
• Track record in delivering stretching commercial outcomes
• Highly commercial and strong business acumen
• Analytical, diligent and articulate

Life and Benefits at Landsec

We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.

Below are some of our core benefits, make sure to visit our My Total Reward page for more information.

• Performance based annual bonus plan
• 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special ‘My Day’ to take off for whatever you choose.
• Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution.
• Private medical insurance, Health Cash Plan, Life assurance and income protection.
• Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details)
• Two different share plans enabling you to share in the success you will help to build
• Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%

And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause