Senior Shop & Space Planner

Poole, England, United Kingdom

3/31/2025

Application Deadline: 21 April 2025

Department: Shop and Space Planning

Location: Poole or London

Compensation: £40,000 - £50,000 / year

Description

Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

Overview
It is crucial that as a member of the Shop & Space Planning Team you will have a clear understanding of the business critical functions and its priorities. Relating to both their own projects and the wider workload of the team and business. Having confidence to discuss deadlines, finances and putting realistic delivery expectations at the forefront of the work.

Passionate about the brand, our products and delivering great customer service from our team to all areas of the business.

Able to manage difficult conversations, maintain relationships and know when to raise something to the appropriate teams or individuals without relying on them to cross every T.

Within the ever-changing world of work, it is essential that our space planners are multi-skilled and dynamic in their approach. Though they often have a predominant focus, their skillset is broad and transferable making them an asset to any team that they are collaborating with.

Skill sharing is essential within this role and the wider team.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

Product

• A passion for merchandising and creating spectacular displays is an essential part of this role, to gain a good knowledge of our products and the benefits behind them, you are encouraged to get hands on often in shops and alongside our R&D projects working on new ideas, actively supporting a variety of teams in creating spectacle through doing and implementing layouts with our core values and key messaging at the forefront


• You will have access to analysis tools to help inform layout planning for retail projects


• You'll work collaboratively with key areas of the business to deliver a 5 star customer experience Part of our identity is the handwritten signage visual communication, this is something that we actively teach in house and will be offered to you for providing ad hoc support, any other background in visual communication you bring with you will be an added bonus

Space design planning

• Supporting a variety of space planning needs for the business, from retail shop design fit outs right through to our studios and manufacturing sites


• Detailing up full drawing packages for project managers to tender and acting as part of a core team to see these projects come to fruition


• Provide 3D visuals for malls when required or shopfronts and interiors


• Support R&D visualisation and general layouts when needed for concepts


• Explore new technology and influence change when opportunities hang in the air


• Produce and maintain design guides for other areas of the business to use when required Maintain and manage online files for using & sharing


• Plan and manage future range rollouts, able to go out to shops to oversee installation when required, offering an all rounded hands on support


• No project too big or too small to support all the needs of the business

Project management

• Basic skills to support onsite installations when required for small projects, overseeing other trades and coordination


• Working collaboratively to build budgets and to deliver projects within the set goals

Skills, Knowledge and Expertise

• This role will require travel as and when required so flexibility is key


• Fluent in AutoCAD and SketchUp to provide layouts and visualisation, other design tools also a great advantage


• A huge enthusiasm for learning, sharing and self development


• Global support - think local act global


• Passion for retail and shopping experiences, with added interest in future thinking


• No job too big or too small, happy to get stuck in and hands on with practical tasks


• Team player with strong abilities to collaborate


• Happy to work outside of your comfort zone and able to take risks within reason


• Taking a holistic approach to the business, with the ability to adapt to change in these uncertain challenging times


• Strong ability to self manage and see the bigger picture taking ownership of your role and responsibilities within the team


• The ability to see efficiencies, simplify and implement change


• Respect for your working environment and those around you


• Passionate about company ethics and our approach to sustainability and how we strive to improve this within our discipline


• Strong time management skills

Benefits

• 25 days holiday plus bank holidays


• *6 months' full pay for parental leave (primary caregiver)


• *Enhanced paternity leave


• Bonus scheme


• Day off for weekday birthdays


• Holiday purchase scheme


• 50% discount on Lush products and spa treatments


• Cycle to work scheme


• Discounted rail and bus season tickets


• Employee assistance programme


• *Financial childcare support on return to work


• We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.


• Support groups, film nights, yoga, meditation sessions and much more

*qualifying period & hours required.

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