Senior Technology Change Delivery Analyst in MBPR UAT Services

Department Overview

Strategic Change & Operations

Sitting within Markets, Banking, Payments, and Resolution (MBPR), the Strategic Change & Operations (SCO) directorate is central to the success of MBPR and the wider Bank of England. With around 120 staff, we work to devise and implement the operational delivery of the area and take the lead on issues relating to: operational resilience; change delivery, business planning and oversight; challenge and mitigation of operational risk; people strategy including promoting diversity and inclusion; management and control of end-to-end business process and data flows in relation to financial market operations.

Change Delivery

All strategic, regulatory, legal, and small change goes through the Change Delivery (CD) team in SCO. We ensure that change aligns to the MBPR three-year business plan. The team (of around 35 staff) supports MBPR to translate business visions into viable and effective change programmes. This is an exciting role at the heart of SCO and MBPR.

UAT Services

The UAT Services team is primarily responsible for the co-ordination and delivery of User Acceptance Testing (UAT) for system change across Markets and Banking divisions. This role manages the Test Leads (TLs) and provides support and guidance to the wider team.

The role offers significant exposure to operational business teams across Markets and Banking as well as collaboration with development and testing teams in the BOE's Technology and Change & Planning directorates.

Job description

This is a permanent opportunity where you will be responsible for coordinating all aspects of UAT across several critical and high-profile change projects.

The role offers an excellent opportunity to combine relationship management and analytical skills to ensure changes to business-critical systems are well scoped, sufficiently planned and appropriately tested. A key aspect of the role is engaging with business and technology teams to ensure delivery frameworks and governance around testing are applied consistently.

The role has day to day management of the TLs and their teams. You will develop them through sharing information optimally and mentoring to ensure that staff are productive, engaged, and motivated to deliver our business aims. This includes setting clear goals and SMART objectives. The role includes the responsibility for handling all colleague matters such as performance, absence, and sickness.

Number of direct reports: 5

Role requirements

The role will include:

• Providing expertise in the effective delivery of UAT and ensuring best practise is adhered to.
• Line management responsibility of the TLs and a point of escalation for the wider team.
• Providing advice, support, and challenge to ensure UAT testing is delivered in the most effective and efficient way.
• Developing and maintaining relationships with key business areas and Technology partners.
• Contributing to the planning of future change/projects, to mitigate potential system and resource contentions.

Minimum/Essential Criteria

• Extensive experience in UAT, understands best practise principles and change management governance.
• The ability to develop extensive knowledge and understanding of the BOEs systems and any changes planned.
• Extensive experience of people and resource management.
• Strong stakeholder management skills and an effective communicator to be credible with and influence others.
• Experience making priority calls and supporting a team when shocks to plans occur and derail expected deliverables.

Desirable Criteria

• ISTQB higher qualification.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

Leeds salary of £46,720

London salary £51,870

In addition, we also offer a comprehensive benefits package as detailed below:

• A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
• A discretionary performance award based on a current award pool.
• A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.

The Application Process

Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.

The assessment process will comprise of two stages.

This role closes on 3 January 2025.

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.