Service Administrator

Reading, England, United Kingdom

1/17/2025

Vertu Mercedes Benz of Reading

At Vertu Mercedes Benz of Reading we are looking for a Service Administrator to join the team!

We are offering a basic salary of £28,571.40 with an OTE of £32,071.40 plus great company benefits!

General duties of the role include –

• Creating and overseeing the preparation of job cards for our retail customers daily.
• Creating and responding to estimate requests from customers and colleagues.
• Assisting with the costing of retail jobs and providing holiday cover.
• Assisting with invoicing our internal repair and preparation work, generate completion reports when required.
• Assisting with filing duties.
• Supporting the team with administrating customer Service Care Plans.
• Supporting our Advisor team with incoming telephone calls.
  
  
  

In addition to this, it will involve maintaining professional and positive working relationships with all dealership and manufacturer managers and colleagues, assisting in the effective administration of the Service Department.

For this role, we are looking for someone who has experience in administration, data management, excellent organisation skills and excellent communication and interpersonal skills.

Motor Trade experience would be beneficial as well as experience using Kerridge.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Benefits

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity and Paternity
  
  
  

If you are interested in joining the most progressive team in the industry, please apply now!