Service Engineer
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Company Description
SECOM Plc is a leading provider of customised security and fire solutions in the UK, serving a wide range of customers including homes, businesses, high street brands, and government establishments. The company achieved Gold status with EcoVadis for its commitment to sustainability and provides uninterrupted security services to over 60,000 customers through a 24-hour control centre. SECOM's NSB team offers technical support, and the R&D team develops innovative technologies to enhance customer service.
Role Description
This is a full-time remote role for a Service Engineer at SECOM Plc. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair tasks on security and fire solutions. The role involves providing timely and effective service support to customers, ensuring all systems operate efficiently and meeting service level agreements.
Qualifications
- Troubleshooting and Maintenance & Repair skills
- Field Service and Technical Support skills
- Strong communication skills
- Experience in delivering service support in security or related fields
- Ability to work independently and remotely
- Relevant technical certifications or qualifications
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