Job Description
Location: Loxley House, Station Street, Nottingham, NG2 3NG
Contract Type: Permanent
Worker Type: Hybrid Worker
Working hours: Full time 37 hours per week
Salary: Starting Salary is £54,971 (Level one) rising to £58,261(Level four) per annum (pro rata for part-time)
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .
About The Role
Are you an experienced social work leader with a passion for making a difference?
Nottingham City Council is looking for a dynamic and driven
Service Manager to lead two of our most critical frontline services: the
Multi-Agency Safeguarding Hub (MASH) and the
Emergency Duty Team (EDT).
This is a unique opportunity to take on a high-impact role at the very heart of our safeguarding system — providing a single point of access for concerns about vulnerable children and young people, and ensuring timely, consistent responses that protect and support those most at risk.
What You’ll Do
- Lead the operational management of MASH and EDT services across Nottingham City.
- Ensure children, young people and families receive high-quality information, early help, or safeguarding support in line with our Threshold of Need guidance.
- Oversee our out-of-hours EDT service to ensure vulnerable children and adults are kept safe 24/7, including evenings, weekends and bank holidays.
- Work closely with statutory and voluntary sector partners — including health, police, education and social care — to strengthen integrated working and accountability.
- Champion strategic planning, risk management, and sound decision-making to ensure the best outcomes for children and their families.
- Contribute to senior leadership across the People Directorate and represent Nottingham in regional and national forums.
What We’re Looking For
- A qualified and registered social worker with extensive experience in statutory children’s services.
- Proven leadership at a service manager level, particularly in MASH or front door services.
- A strong track record in service development, improvement and effective multi-agency working.
- Excellent communication and relationship-building skills, with the ability to hold professionals to account and drive forward high standards.
Why Nottingham?
Joining Us Means Being Part Of a Committed, Forward-thinking Local Authority That Puts Children At The Centre Of Everything We Do. We Offer
- A competitive benefits package, including flexible working and the Local Government Pension Scheme with a generous employer contribution of 18.5%.
- A strong focus on staff wellbeing and professional development.
- The opportunity to shape and lead services that directly impact the lives of Nottingham’s most vulnerable children.
If you’re a strategic leader with the passion and experience to drive real change, we want to hear from you.
Please note: An enhanced DBS check and fluent English (as required under the Immigration Act 2016) are essential for this role.
We’d love you to join our amazing team!
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the
additional information for applicants page.
For informal enquiries please contact Samantha Danyluk by email at
[email protected]Closing Date: 2nd June 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: 9th and 10th June 2025
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home
About Us
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
