Putney, London
About Us
Founded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end of life care for around 2,500 people every year, enabling each of them to make the very best of every moment.
Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year.
We are now looking for a Shop Manager to join the team in our Putney shop on a permanent, full-time basis, working 37.5 hours per week.
The Benefits
- Salary of £29,355 - £33,197 per annum
- Performance-related bonus for specified Royal Trinity Hospice retail staff
- A generous 27 days annual leave, increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- A pension scheme is offered with employer contributions of up to 7.5%
- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight tests for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
This is an incredible opportunity for a customer focused individual with retail experience to join our exceptional charity.
Not only will your work be helping to reduce immense amounts of waste going to landfill, leading us to a greener planet, but youll also be ensuring that we have the support and resources to continue providing expert, compassionate care to those that need it most.
What's more, you'll enjoy the freedom to bring your creativity and commercial flair to a well-established shop, with the backing of an award-winning retail team.
So, if youre looking for an engaging and rewarding role where youll be making a real difference, then apply today.
The Role
As a Shop Manager, you will ensure the efficient running of our Putney charity shop.
Specifically, you will lead and inspire the team to achieve sales targets while delivering outstanding service to both customers and donors.
Your duties will extend to managing the stockroom and shop floor, overseeing merchandising, and creating eye-catching visual displays that reflect our brand and values.
Beyond this, you will actively support hospice and retail campaigns, acting as a proud ambassador to raise awareness of our work and mission.
About You
To be considered as a Shop Manager, you will need:
- Retail experience either in the commercial or charity sectors
- Experience of dealing with the public face-to-face and over the telephone
- Knowledge of the charity retail sector
- Good literacy and numeracy skills
- Excellent communication and customer service skills
- Leadership and motivational skills
The closing date for this role is 8th June 2025.
Other organisations may call this role Retail Manager, Charity Shop Manager, Store Manager, Branch Manager, or Retail Supervisor.
Webrecruit and Royal Trinity Hospice are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to become a Shop Manager and make a difference every day, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
