Showroom Assistant
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An exciting opportunity has arisen to join one of the most successful franchisees in the Kutchenhaus network as we continue our ambitious expansion. We are looking for a full-time Showroom Assistant to become part of our friendly, design-led team at Kutchenhaus York.
As a growing business with a reputation for delivering beautiful, bespoke German kitchens and home furniture, we pride ourselves on offering exceptional service and a welcoming experience to every client.
As a Showroom Assistant, you will support the daily running of our high-end showroom and provide exceptional front-line customer service. Your responsibilities will include:
- Greeting walk-in clients and scheduled appointments with a professional and friendly demeanour.
- Qualifying customer enquiries before passing them to the design/sales team.
- Managing the showroom diary and booking consultations and follow-ups.
- Answering phones, managing emails, and providing administrative support.
- Keeping displays clean, organized, and presentation-ready.
- Assisting with client presentation packs, brochures, and sample preparation.
- Maintaining product knowledge and learning about German kitchen design features.
- Supporting designers, project coordinators, and installation teams when needed.
Essential Experience & Skills
- Customer service experience in retail, hospitality, or showroom environments (luxury or design-focused preferred).
- Confident and polished communication skills; friendly, proactive, and client-focused.
- Strong administrative ability, including appointment management and CRM use.
- Interest in kitchens, interiors, or home design - with willingness to learn product knowledge.
- Reliable, flexible, and calm under pressure; team player with initiative.
Desirable Experience
- Experience in kitchen/interiors retail or showroom roles.
- Support experience with sales/design teams or project coordination.
- Exposure to kitchen design software or luxury home products.
- Long-term interest in interior design or career growth in kitchen design.
- Competitive salary between £20,000 – £24,000 depending on experience.
- Be part of a respected, top-performing franchise within the Kutchenhaus network.
- Work in a beautiful, design-led environment with supportive colleagues.
- Real opportunity to grow your knowledge and career within kitchen/interiors design.
- Full-time – 5 days per week
- Includes weekend work
🚨 Please note: We can only accept applications from candidates currently based in the UK.
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