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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Business Overview:
We specialise in
electronic document management (EDM) – providing hardware, software, services, and expertise to help organisations reduce costs, improve efficiency, and operate more sustainably.
Role Purpose:
Deliver, manage, support, and train on EDM and related software solutions.
Key Responsibilities:
- Install and configure EDM software to time, budget, and quality
- Manage projects and client communications
- Provide user training and documentation
- Deliver ongoing software/database support within SLAs
- Assist pre-sales with solution design and proposals
- Identify opportunities to enhance delivery and support
Essential Experience & Skills:
- 3+ years delivering software solutions & support
- Strong database (T-SQL) & IIS configuration experience
- Strong communication, analytical, and problem-solving skills
Desirable:
- Microsoft certifications (e.g., AZ-204)
- Experience with EDM solutions
- PRINCE2 or similar project management certification
- Commercial awareness and vendor coordination
What We Offer to New Team Members:
At Xerox, we’re committed to creating a workplace where our people can thrive professionally and personally. Here’s what you can expect when you join our team:
Growth & Development
- Personalized development plans with weekly check-ins and quarterly reviews
- 12 days of dedicated training time per year
- Support for certifications relevant to your role
- Clear career progression with real examples of team members becoming managers, specialists, or switching roles
Innovation & Variety
- Quarterly innovation days to explore your own projects
- Diverse project work across markets and sectors
- Modern tech stack with regular updates to the application
Team Culture
- Collaborative, motivated, and friendly team
- Autonomy and influence, including:
- Setting your own goals
- Choosing tech tools
- Contributing to process decisions
