Meet the Team
In this dynamic, customer-focused role, you will be a core part of the Account Team working closely with Cisco Account Managers for UK Central Government customers, and you will rely on an extended network of technical resources, product specialists and Cisco Engineering to acquire in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages.
You will join a team of high-preforming technical pre-sales engineers. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn and share our knowledge with each other. We deeply care for each other, we leave our ego at the door, and we are always in for a bold idea.
Your Impact
You will be a pre-sales Solutions Engineer for UK Central Government customers. In this customer-facing role you will be establishing relationships with both business and technical decision makers within the customer base aligning Cisco's product and Services portfolio to customer's needs and requirements.
As a Solutions Engineer you will lead with Cisco's mission and strategy, be familiar with lifecycle selling and customer's buying models, and will work across a vast portfolio of Products and Services of Cisco technologies. You will conduct technical presentations and product/solution demos, showcase Cisco enterprises solutions and services, set up demonstration and Proof of Concept labs. You will support customers and partners with custom bill of materials and RFP/RFI responses.
You will articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds, leading with software-based value selling. Your ability to communicate effectively helps you to build confidence in the technology and convert business opportunities into sales. An effective Solutions Engineer will continuously acquire and develop technical and consultative skills, embracing best practices, and will keep yourself regularly updated with new portfolio acquisitions and solutions, as well as emerging, industry trends and market drivers.
Minimum Qualifications
- 8+ years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation.
- Customer experience and technical knowledge in at least three of these areas: campus and edge networking and routing, on-prem and cloud security, data Centre, AI and cloud technologies, on-prem and cloud security; collaboration, Network management and automation.
- Cisco Professional-level certification (or industry equivalent).
- Experience with relevant Cisco technology or solutions of relevant competitors.
- Excellent written and verbal communication, listening and presentation skills. English fluent.
Preferred Qualifications
- Flexible, diligent, and capable of quickly learning various technologies, industry and market trends.
- Be able to work autonomously, take ownership and accountability on tasks and workstreams.
- Be able to navigate complex organizational settings and raise to leadership when vital.
- You are familiar with UK Government sector and processes.
- You have the ability to communicate effectively with diversified audience, technical and non-technical
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.