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POSITION SUMMARY:The Global Training Specialist is responsible for managing a major portion of a global training program independently, typically doing this across multiple programs at a time. The Specialist, Global Training’s responsibilities will grow with experience over time; they are responsible for learning and mastering multiple skill sets required to execute a training program. The position requires significant domestic/international travel across all regions (including consecutive weeks/weekends throughout the year) for on-site program execution.
RESPONSIBILITIES AND DUTIES:
- In conjunction with leadership, learn the major portions of a global training program; the three main requirements are curriculum management, hotel/virtual platform/vendor logistics and relationships, and attendee communication/management
- When ready, take the lead on and manage one major portion of a global training program independently (curriculum management, hotel/virtual platform/vendor relationship, attendee communication/management)
- As the Specialist’s experience grows and they gain expertise in each event-logistic responsibility as mentioned above, they will start to independently own each portion for individual programs. Typically, they will be required to run multiple portions across two programs at a time.
- Actively contribute to initiatives and projects led by the global training leadership team
- Maintain accurate participant and trainer databases for global training sessions
- Create, assemble and distribute training program participant and trainer information
- Work with Project Leaders to prepare curriculum for training sessions by coordinating the curriculum manufacturing process including: copying, collating, and shipping to program location; organizing training materials into files and folders on network drives/cloud/MS Teams
- Act as first line of negotiation with facilities and vendors (hotels, restaurants, transportation, etc.) with guidance from the program team with limited supervision
- Support feedback process and help run the feedback system by updating and producing reports, pulling scores and comments, and helping Project Leads organize data for recommended improvements
- Assist with the management of global training budgets, including monitoring and mitigating third party costs, reconciling program costs against budget, and monitoring cost savings documentation
- Interface regularly with professional staff and management at most levels of the firm
ADDITIONAL DUTIES:
- Perform additional projects and other related duties as assigned or as responsibilities dictate
QUALIFICATIONS:
- BA/BS degree
- Minimum of one year professional experience, preferably in a professional services firm
- Strong interpersonal, communication, project management, organizational and analytical skills
- Flexible work style to manage multiple priorities, meet tight deadlines and manage changes
- Ability to work productively both independently and as part of a team
- Ability to interact with senior Bain management
- Ability to work flexible hours (as sessions can run early in the morning or late at night) and to travel
- Computer proficiency in MS Excel, PowerPoint, Word, Outlook
