Store Detective

Cambridge, England, United Kingdom

1/21/2025

Store Detective - An SIA Front-Line Licence is essential to be considered for the role

ASEL Group, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Core Role Requirements:

• Retail security experience essential, ideally plain clothes but training can be provided to experienced uniform security officers.
• Working with industry leading technology, that provides alerts of suspicious behaviour, the role requires individuals who can exercise excellent judgement in a variety of situations.
• Conflict management trained is an advantage, but training will be provided to suitable applicants.
• Excellent customer service & communication skills are required.
• A range of interventions are required, based on the technology alerts, which may include detention of individuals, early intervention to recover goods & occasions where intelligence gathering only is appropriate.
• We support the value of local information gathering & collaboration & successful applicants will need to engage with business crime reduction initiatives and police.
• In all situations, safety of staff, customers and you are priority and A.S.C.O.N.E must be followed in all instances.
• There will be a requirement to cover a small group of stores. the pay rate reflects that reasonable travel will be required & travel costs will only be paid if you are required to travel outside of your agreed “cluster stores”.
  
  

These roles present an excellent opportunity for experienced retail security officers to make that next career step by working with industry leading technology, an innovative retailer and a market leading security solutions provider.

Location: Cambridge

Hourly rate: £16.03 Per Hour

Hours: 40 Hours Per Week

Shift Pattern: 5 over 7 Days - Including evening and weekends

A Mobile Phone is supplied as part of the role

Person Requirements

Desirable:

• Educated to A Level/Advance NVQ level
• SIA accreditations
  
  

Previous work experience required:

Essential:

• A role within the security industry, specifically in guarded services working in retail security.
• Valid SIA licence
• Strong communication skills
• Smart appearance
• Ability to handle conflict situations in a professional manner.
  
  

Knowledge and experience:

1 year front line security guarding experience.

Personal skills/behaviours/qualities:

Essential:

• Great communicator
• Drives positive business ethic.
• Have good IT knowledge
• Confident in high pressure situations
  
  

Mission, core values & competencies:

Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Group Development Plan.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

• Perkbox recognition - rewards and discount platform
• Apprenticeship
• Employee of the month scheme £50
• 110% Club of outstanding performers who can receive large prizes and monetary rewards
• WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
• EAP - Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training