Student Support Advisor

Are you passionate about supporting students and making a real difference to young people? This role is the perfect fit for a proactive and flexible person capable of making a positive impact on our students.

You will be working directly with students, facilitating them to continue with their education and supporting them to be ready for work; you will collaborate closely with curriculum teams to deliver and plan personalised intervention sessions for students with wellbeing and pastoral needs in small groups and 1:1.

You will have a shared responsibility for monitoring and supporting students on your caseload, including those with mental health and wellbeing needs so empathy and a wider knowledge of specific support needs is important. If you do not already hold a Mental Health First Aid qualification, training will be provided.

It is essential that you are a confident liaising with not only students, but also their parents/carers and wider professionals as the role will include multi-agency working. You will be one of the first points of contact for at the college regarding pastoral and wellbeing issues, helping to remove barriers, raise aspirations and provide quality advice and guidance.

You will need to be well organised with attention to detail as the role will require you to support the service in accurate recording and monitoring of safeguarding and welfare concerns. The ideal candidate will have previous experience working with young people and/or vulnerable adults to remove barriers and support safeguarding.

This role will be 37 hours per week, term-time only based at our Barnfield Campus in Luton, with occasional travel to other sites. We are looking for the successful candidate to start from August 2025. There may be the opportunity to start with the team earlier on an hourly paid basis.

The closing date for applications is Friday 9th May 2025 with interviews due to be held week beginning Monday 19th May.

You will have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be actively encouraged to upskill.

You can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

For more information, please contact Human Resources on 01923 812333, or by e-mailing [email protected].

WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department.