Summer Homestay Coordinator
Company
Location
Brighton, England, United Kingdom
Posted At
4/3/2025
Advertise with us by contacting: [email protected]
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Description
Your Role
EF Brighton International Language Campus is seeking a dedicated and organized Homestay Coordinator to connect international students with welcoming host families. This role ensures a safe, comfortable, and enriching homestay experience while fostering cultural exchange within the local community.
Position Details:
Careers at EF | Open the world with us
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities
Career Progression at EF
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
EF Brighton International Language Campus is seeking a dedicated and organized Homestay Coordinator to connect international students with welcoming host families. This role ensures a safe, comfortable, and enriching homestay experience while fostering cultural exchange within the local community.
Position Details:
- Full-time, 6 days per week
- Fixed-term contract from June 23rd to August 17th
- Potential for extension/permanent employment
Careers at EF | Open the world with us
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities
- Ensuring all students’ needs are met whilst maintaining their satisfaction and wellbeing.
- Assisting with the Sunday intake, ensuring smooth communication for arriving Host Family students.
- Processing & maintaining homestay accommodation records using the EF’s own accommodation database
- Assigning accommodation to students using internal allocation system and keeping accurate records of rooming allocations
- Closing any queries in a timely manner either from students or their hosts and escalating to Accommodation Manager where appropriate
- Reporting to Accommodation Manager to ensure there are sufficient homestay beds to accommodate the peak season and helping out with recruitment of new hosts where necessary
- Conducting visits to prospects host families and ensuring they are compliant to EF, British Council and ISI policies and procedures
- Ensuring student details are provided accurately each week for arriving and departing students
- Provide a high level of customer service to our students and hosts
- Strive to improve the quality of our homestay provision
- Shares emergency phone duty on a rota basis
- Given the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential
- Familiar with Microsoft Office and CRMs (desirable)
- Highly motivated, energetic, positive
- Customer service orientated, friendly & approachable manner
- Able to remain calm under pressure & to diffuse potentially difficult situations
- Sensitive to needs of international students living away from home
- Excellent communicator with students, colleagues, and external clients
- Attention to detail, organised & thorough
- All offers are subject to a clear enhanced DBS check and two references
- Legally able to work in the UK at commencement of employment
- Continuous professional development
- Work in a truly international environment
- Regular social events
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Employee Assistance Program
- Access to EF Hello language learning
Career Progression at EF
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Advertise with us by contacting: [email protected]
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