If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over
150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.
Join our global community of over
190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Discover more by following us on LinkedIn!
Your #FutureInSight with EssilorLuxottica
Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.
Your role
You will create and deliver world class service reports and analysis to support business understanding and growth across EMEA’s North Retail Region. Our North Region covers UKI, Nordic countries, Belgium and the Netherlands.
Your role is essential to onboarding and to ensure the business is provided with accurate and relevant information, and that is it presented appropriately and within a timely manner.
The impact of your role will ensure a smooth supply flow for our retail elements of the business, helping ensure the highest level of service.
Main Responsibilities
- Produce accurate and relevant reporting to stakeholders within the group.
- Track Key Performance Indicators, identifying trends and patterns, leading to actionable insights.
- Document and record processes and reporting created once these have been validated and signed off.
- Carry out indepth analysis on all performance flows, highlighting inefficiencies and bottlenecks within existing flows.
- Conduct root cause analyiss to understand the underlying issue and recomend solutions.
- Work with members of the company to implement recomended solutions and see solutions realised and maintained.
- Present in and run meetings periodically that both provide updates and drive improvements for the retail elements of the business.
- Support the implimentation and monitoring of future flows.
- Support the North Europe Order Fulfilment Manager on any projects that may arise.
Main Requirements
- Exceptional analytical skills.
- Excellent ability to learn new systems.
- Consistent high standards & high attention to detail.
- Excellent Excel skills.
- Great communication skills, whilst demonstrating passion and patience to deliver required outputs within a timely manner.
- Stong problem solving skills.
- Produce statistical data – using Excel, pivot tables, chart etc.
- Ability to work under own supervision.
- Background within optics preferred.
- Desirable, but not essential, advanced knowledge of database management (database management, SQL, etc.)
Recruiting process
Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Please note that as part of our hiring process, you will be asked to show that you have the right to work in the UK.
Our Diversity, Equity and Inclusion commitment
We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
