Team Leader - Pensions (Scheme Events)

Leeds, England, United Kingdom

12/9/2024

Are you a proactive and results-oriented professional with strong people management skills? WTW is seeking a Team Leader - Pensions Scheme Events to join and lead its dynamic Pensions Project team in Leeds . In this key role, you will lead, manage and develop a team of Administrators, ensuring the delivery of high-quality service to our prestigious clients, which include market-leading global companies.

As a market leader, WTW provides an exciting opportunity to advance your career in a dynamic, fast-paced environment. In recognition of your contributions, we offer a competitive salary, an extensive benefits package, and good opportunities for career progression, professional support, and ongoing training.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. 

The Role

• Plan, control and monitor BAU projects, large and small, and ensure reports are produced within agreed deadlines.
• Build and maintain technical, procedural and client knowledge through experience and be a point of reference on technical issues and project related queries.
• Work with the Administration Manager and team to improve operational efficiency and reduce costs e.g. automation, development and continued use of standard procedures.
• Oversee and contribute to any change control process(es) and ensure accuracy of the process and delivery to time and cost.  Including effort relating to testing and progression of the change to the live environment.
• Identify offshore opportunities, manage transition and quality control delivery.
• On an on-going basis be the principle contact with the client or relevant administration team, maintaining and developing all working relationships. 
• Coach, mentor and drive colleague training, development and team performance.