Location
Swindon, GB
Department Name
OW Head of Operations Delivery (Western) (102108) G5
About Network Rail
Network Rail is at the heart of revitalising Britain's railway. We're making rail safer, more reliable and more efficient than ever before. We do it all for our customers. That means everyone from commuters to train and freight operating companies. Passionate about great service, we take care to understand their needs, listen to their comments, and fulfil all our promises. Together, we're making a railway fit for the future. And as the network continues to grow, you'll grow along with us.
Maintenance Engineering is at the heart of our commitment to safety and reliability. Keeping Britain moving on the railway is a huge and complex challenge. With clear plans and strong administrative support in place, we're ready for even the toughest challenges.
Brief Description
We're looking for an experienced team organiser within the Western route operations team.
Working in partnership with our operations director, we're looking for someone who can ‘hit the ground running' by providing much needed administrative support.
So, what are we looking for? Firstly, you'll need experience of working with senior leaders, especially managing their diaries. You'll need to be organised, good at time management, have great communications skills, be collaborative, adaptable and able to develop working relationships with colleagues at all levels of the organisation. Being self-motivated and able to work independently are also really important. As you'll be dealing with sensitive information, confidentiality, discretion and professionalism are a must. In return, you'll be part of a really fun and encouraging team and we'll continue to support your personal and professional development through industry-recognised training, mentoring and in-house courses.
It's a really exciting time for Network Rail's Western route and the operations team is at the forefront of this. The Elizabeth line is fully up and running to the east of our network. We've recently finished a multi-million-pound resignalling programme for Devon and Cornwall, digitising the signalling system to improve the reliability and safety of the railway for passengers and freight customers. The HS2 Old Oak Common station will be based on our route which is said to be t he largest new railway station ever built in the UK and will have a huge impact on the east section of the Great Western Main Line. If this sounds like something you'd like to be a part of, please submit your application today!
About The Role (External)
A snapshot of the responsibilities:
- Carryout general office administration duties including control of all mail, co-ordinating diaries, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns. Arrange travel, hotels and vehicles, and order and control personal protective equipment (PPE) for the team.
- Organise meetings and the production, collation and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting.
- Diary and inbox management
- Provide communications to the team, including sending messages as required.
- Maintain an efficient online filing system paying particular attention to records of standing meetings, statutory records and authorisations.
- Utilise financial and procurement systems and act as the local purchasing agent (where directed) by ordering stationery and other office consumables as required.
- Report team problems e.g., IT and office facilities and monitor response.
- Carryout the role in a way that is consistent with, and reinforces, Network Rail's values
In order to be successful in this role, we would like you to have /to be:
- Proven strong administrative experience, ideally from supporting senior leaders
- Excellent written and verbal communication skills
- Ability to build strong relationships with colleagues at all levels of the organisation
- Able to work independently and collaboratively as part of a team
- Good time management skills and attention to detail
- Able to multi-task
- Excellent IT skills
Essential
- Demonstratable administrative experience
- Strong organisation skills
- Ability to multi-task
- Experience in IT packages such as Microsoft Word, Excel and PowerPoint
- Good time management
- Good communication skills (verbal and written) including excellent telephone manner
- Experience of working with a team
Desirable
- Sound railway background and knowledge of railway geography
Recognised qualification in keyboard associated skills and office management
How To Apply (External)
Salary: £25,000 - £28,700 per annum
Closing date: 3rd January 2025
How to apply: Please click ‘apply now' to apply.
There is 1 x 6 month FTC available with the potential to become permanent.
We retain the right to close the advert before the listed closing date based on application volumes.
To be considered for this role, you will need to live within 60 minutes of Swindon Western House.
Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted.
To support your application, please complete the screening questions within the application. Your answers will be reviewed alongside your skills and experience within your CV during the sifting process.
The second stage will be an assessment centre. This will include a competency-based interview, scenarios and group activities.
Click ‘apply now' to apply.
Due to the requirement for enhanced security vetting, there may be some delays with potential start dates. National security vetting (NSV) can take up to 8 weeks.
e are an equal opportunity employer. Equity, diversity and inclusion are more than just buzz words for us in the Western route operations team and we're constantly striving to make sure we provide a welcoming and safe environment for everyone. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Click here for more information about how we support those with protected characteristics.
Network Rail is a Disability Confident Leader and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit Evenbreak's Career Hive for advice on accessibility support if you're unsure of the options available. Please email WesternResourcing@networkrail.co.uk know if you need any reasonable adjustments or modifications.
Network Rail Benefits – To find out about what benefits we offer, click here
All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information
Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.