Technical Administrator

Derby, England, United Kingdom

12/17/2024

Job Summary

Kiwa CMT is seeking a Technical Administrator to join our Street Lighting department. Based in our Derby office, you’ll provide essential administrative support to the street lighting structural testing team. This includes assisting with staff scheduling, contract preparation, report and quote production, and ensuring timely client service. Kiwa, is a global leader in Testing, Inspection and Certification. Our company motto is we create trust. We want you to trust us in becoming your employer of choice.

About The Role

• Set up new job files, input data accurately, and ensure seamless transfer to field technicians' OneDrive/Baseplate systems
• Preparing maps for site technicians
• Preparing and sending quotes for jobs
• Merging of site data in Microsoft Excel in preparation for reports
• Creating test reports for clients
• Liaising with staff, clients and suppliers as required
• Answering general telephone and email enquiries from staff and clients
• Maintaining job progress matrix
• Request customer feedback and other general administration duties as required
• Opportunity for potential enrolment in an administration apprenticeship program, once settled into the role
  
  

Do you have what it takes?

• Proficiency in Microsoft Excel
• Strong Communication and Interpersonal Skills
• Ability to liaise effectively with management, staff, and clients
• Professional handling of client inquiries with prompt resolution
• Commitment to preparing and issuing reports on time
• Understanding of test results, influencing factors, and accurate data recording
• Familiarity with test procedures and relevance of results for clients (desirable)
  
  

What can you expect from us in return?

• £25,389.00 per annum
• Generous Annual Leave - Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 38.75 hours per week - Monday to Friday, office based role
• Enhanced Family Leave - Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards - paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance - 4x your annual salary
• Employee Assistance Programme (EAP) - Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service - Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers - Supporting your health and well-being
• Welcome Pack - Filled with company-branded goodies to kickstart your journey with us
  
  

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.