Technical Business Analyst

Technical Business Analyst

Sub Division: Facilities Management

Location: Lincoln

Contract Type: Fixed Term Contract

Hours: Full Time - 40 hours - Monday to Friday

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

Are you a CAFM professional with a passion for optimizing digital solutions?

Join us as a CAFM Analyst on our Lincoln County Council facilities contract, where you’ll take a pivotal role in system administration, solution design, and delivering process improvements.

Job Description

In this role, you will manage and oversee day-to-day administration, troubleshooting, and enhancement of the Concerto CAFM system (or similar platforms; full training provided).

You will collaborate with operational teams, specialist suppliers, and in-house delivery teams to design, build, and support innovative solutions.

Additionally, you’ll coordinate system development activities, including solution design, testing, deployment, and user support, while analyzing and validating business requirements to deliver efficient, cost-effective solutions.

By developing processes to improve operational and commercial benefits, you’ll ensure continuous improvement and end-user satisfaction, facilitating the smooth transition of CAFM responsibilities to the council.

Responsibilities

• Full training and support to excel in your role
• Opportunities to shape impactful digital solutions within a critical local authority contract
• A dynamic and supportive team environment
• Long-term option of transferring employment into the Council in a permanent role

Essential Qualifications/Skills

• Proven experience with CAFM systems (Concerto experience preferred)
• Strong skills in process modeling, data analysis, and system testing
• Experience in producing functional documentation and defining scenario-based acceptance criteria
• Proactive problem-solving skills and a collaborative approach to working with diverse teams
• Effective communication skills, with the ability to deliver training and share best practices with users

About Vinci

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.