Technical Delivery Manager (12 month FTC)

ABOUT US

Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Copenhagen, Miami, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com

Job summary

To shape, plan and organise projects so that they are delivered according to the business drivers of time, cost and quality to produce the desired results. You will be the point of reference for everything involving a project's organisation, approach and timeline and provide effective stakeholder management and communication.

This role will be responsible for the management from start (production of a PID) through to end (BAU sign-off). This will involve technical delivery management of projects primarily related to Technology Operations within the Chaucer Technology Group and direct engagements with business colleagues.

Experience required delivering projects involving Technology Partners and 3rd parties with mix of onshore and offshore teams.

Main duties

• End to End project management responsibility for shaping and delivering projects.

• Project scope, planning, budgeting, forecasting, and resourcing.

• Management of project(s) budget

• Accountability for managing the project(s) within the defined scope and ensuring impacts of changes to scope are managed through effective change control.

• Accountability for ensuring implementation in line with the defined Change Policy

• Working with relevant IT teams, to ensure the project delivery is aligned to the strategic systems architecture and security protocols.

• Responsible for resourcing projects appropriately in line with budgetary constraints.

• Ensuring that the project impacts are understood and effectively managed for all key areas of the Chaucer business and Technology Group.

• Manage risks and issues and implement mitigation plans.

• Produce all project documentation in line with Change Policy

• Steering Group and Workshop facilitation, reporting and presentation.

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Skills & Competencies

• Excellent project management skills, including the ability to manage multiple projects simultaneously.

• Excellent critical thinking skills and the ability to make decisions under pressure.

• Excellent communication and stakeholder management skills.

• Certifications in related technologies and project management are a plus.

• Proven technical management history of successful delivery on technology-based projects in a hybrid cloud computing environment.

• Experience of reporting to Project Committee members and sponsors.

• Proven track record of managing project budgets.

• Project Management Prince 2, APM, PMI (or equivalent):

• Change Management:

• Agile delivery methodologies:

• MS Office applications (Including Excel and PowerPoint):

• Agile development and delivery systems (TFS/ADO/Plan View or similar):

• Budgetary / Resource Management and Forecasting:

• System development Lifecycle end-to-end: C

• User Experience: Intermediate

• Infrastructure / Networking Technologies (WAN/LAN, VPN, Remote User Connectivity): Intermediate

• Business Continuity/Disaster Recovery: Awareness

• Collaborative approach to problem solving.

• Good stakeholder management and communication skills

Education

• Degree qualified (or equivalent experience)

• Project Management Qualification (PRINCE II, APM, PMI or ISEB)

• Agile

• ITIL

Why Chaucer

An established market leading Insurer, where over the past 5 years, the Chaucer Group has seen significant and successful growth. In 2019, we wrote $1.4bn of Gross Written Premium, closed 2023 with $2.7bn, and are on track to write well over $3bn in 2024.

This is an exciting time for Chaucer; we have the people, the platforms, the expertise and the relationships to continue our recent success. We will remain focussed on the areas where we can provide the most expertise and value to our brokers and clients.

We offer:

• A flexible hybrid work model that supports individual and team needs.
• A diverse, inclusive culture that values people for who they are.
• Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.