Looking for a role in a friendly, award-winning organisation? Then we’d love to hear from you!
At Momentum Instore, our people are at the heart of everything we do, including our Company Ethos, and we work continuously to deliver the best to our clients and our staff.
Our mission at Momentum is to help brands and retailers manage their retail projects seamlessly. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we are a valued partner to the clients we work with. Our core services are installation, merchandising, aftermarket and maintenance
Who Are We Looking For?
We are seeking a well-organized and technically proficient
Technical Field Team Support Coordinator to oversee the installation, quality control, and support of modem and terminal equipment in the field. This role combines technical oversight, team training, and operational support to ensure exceptional service delivery and equipment performance at store locations and depots.
You will have:
- Strong Organisational abilities and attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, Outlook etc)
- Excellent verabal and written communication skills
- Confident leading team meetings and delivering clear technical instructions
- Full Understanding of modern and terminal installation (training provided if needed)
- A full driving licence with no more than 6 points
Preferred Experience in:
- Technical Field Support or equipment installation
- Familiarity with retail or depot operations is a plus
- Background in IT, telecommunications, or technical customer support is desirable
What Does Your New Role Look Like?
Field Equipment Management
Ensure accurate and timely installation of modem and terminal equipment across store locations.
Conduct on-site troubleshooting to resolve real-time technical issues efficiently.
Perform Quality Control (QC) checks in retail stores to uphold technical standards.
Client and Stakeholder Engagement
Conduct client and PR visits to provide technical reassurance and maintain relationships.
Represent the technical side of the business professionally and supportively.
Operational Support
Provide Assistance to depot operations as required.
Oversee or participate in regular stock takes to ensure inventory accuracy.
Administrative and Organisational Duties
Maintain clear and accurate documentation related to installations, site visits and stock levels.
Utilise Microsoft Office Suite
Utilise MIL systems for reporting, tracking and communication purposes.
What Do You Get in Return?
- 31 days’ holiday, rising incrementally to 36 (full-time equivalent)
- Celebrate your Birthday the right way with an additional day off - no-one should have to work on their Birthday!
- Company vehicle
- A great social scene - company days out, festive celebrations, social events etc.
- A focus on your wellbeing - we look after you so you can focus on being the best you can be
- Looking after your future with a contributory pension scheme
- Company vehicle and fuel card provided - for business use only
Our Ethos
At Momentum Instore, we believe it is our people, fostering relationships which makes us trailblazers in our field. With people at the heart of everything we do, we support each other to deliver outstanding results, continually striving for excellence. We respect different perspectives, creating a culture that is bold, innovative, and continually evolving. Our connections are integral to our success, and we believe in the power of teamwork, empathy, and understanding.
We lead with clarity and purpose, holding ourselves accountable while inspiring others with our creativity, dedication, and pursuit of excellence. Join us and be a part of a team where you can thrive, grow, and make a difference.
If this sounds like you, then we'd love to hear from you!
NO AGENCIES PLEASE!
