Technical Infrastructure Program Manager (TIPM), DRI Investigations, Disaster Recovery & Investigations

London, England, United Kingdom

12/18/2024

Description

Do you have a passion for root cause analysis and risk mitigation strategies that identify and drive improvements to facilities and operations making them more resilient against disasters? Do you thrive in team-based environments that challenge the status quo to drive improvement?

Amazon’s Global Realty (GR) Risk Operations & Resilience (ROR) organization is seeking a technical professional to lead root cause analysis and related building and engineering-based investigations following disaster events. As part of the Disaster Recovery & Investigations (DRI) team, you will use your technical and problem-solving skills to uncover root causes, identify and drive corrective and preventative actions back to the business and design teams for closed-loop learning. The position will be based in Europe (EU), with regular travel to disaster sites throughout the UK and EU, and occasional travel to the US, and other countries as the team expands. This role will be based in London, or the UK. You will support a wide range of business units within Operations, including fulfillment centers, distribution centers, delivery stations and similar industrial warehouse occupancy. You will partner closely with many stakeholders, including Legal, Global Security, Risk Management, Design & Construction, Engineering, and Building Design to identify and capture opportunities for improvement.

Due to the nature of supporting unplanned events on-site applicant should be in close proximity to transit (air and rail) with the ability to travel regularly to Luxembourg and London to meet with stakeholders. The person in this role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response support. The role requires travel up to 40% within the 13 countries, with focus on the U.K., Poland, France, Spain, and Germany on short notice.

Key job responsibilities

• Participate on rotational Global Security calls with operational leaders to provide guidance on when an investigation will be launched and how to secure or preserve the scene.
• Lead root cause investigations, including travel to disasters impacting Amazon facilities, where you will deploy and manage forensic experts with evidence identification, preservation, and chain of custody, while preserving legal protections and subrogation rights and drive the investigation process until origin and cause are highlighted.
• Partner closely with legal, risk and asset management to validate contractual obligations, and coordinate investigation activities with insurance representatives who have a contractual, financial, or potential liable interest throughout the investigation.
• Partner with the DRI-team to provide daily verbal and written updates to senior leadership throughout an on-site investigation via flash reports and playbook/action tracker updates.
• Consolidate key learnings into a written closing report that includes corrective and preventative actions (CAPAs) to building system design, storage practices, and/or safety programs.
• Support DRI as an internal subject matter expert related to damage assessment methodologies for buildings, structures, material handling, and/or inventory damaged by fires, floods, and other physical disasters.
  
  

Basic Qualifications

• Bachelor’s degree or equivalent credentials in Engineering, or similar.
• Extensive years’ work experience related to disaster-related commercial/industrial facility investigations and/or reconstruction.
• Professional Engineers (PE or PEng) license, Master of Science (MS) or advanced engineering/technical degree or credentials, preferably in Fire Protection and/or Fire Strategy.
• Field experience within construction management, plan review, engineering inspections or similar.
• Knowledge and experience working with fire and building codes and standards, including NFPA, FM Global, VdS, ICPE, BS, IndBauRL, RSCIEI etc., including interpretation and utilization/audit of design, installation, and maintenance.
• Working experience with National Fire Protection Association (NFPA 921), NFPA13, FM Global Data Sheet 7-29, and 7-31, and IEC standards.
• Working knowledge of standard lease language, property insurance contracts, construction/development agreements, or similar.
  
  

Preferred Qualifications

• Proven ability to ask probing questions across building infrastructure and technical matters.
• Strong verbal and written communication skills, with ability to communicate appropriately in privileged work, while fostering collaboration to unblock investigation progress and reconstruction work.
• Highly analytical, detail oriented, with ability to develop new ideas and creative solutions.
• Strong quantitative and qualitative analytical skills as well as good business judgment.
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon UK Services Ltd.

Job ID: A2855180