Technical Operator

About us.

At StreamAMG, we empower organisations across sport, media, and betting to deliver live and on-demand video content at scale. As a leader in video technology, live streaming, and sports OTT, we deliver over 15,000 live events worldwide every year, ensuring an exceptional and reliable viewing experience for fans across the globe.

Inclusion.

We’re committed to building an inclusive environment where your unique experiences, skills and perspectives are valued.

If you need any adjustments during the recruitment process, just let us know, we’re here to support you.

About the role.

We are looking for a detail-focused and driven Technical Operator to join our Operational Delivery team in Media City, Manchester.

This is a great opportunity for someone looking to kickstart a career in the online video sector and be at the heart of live sports broadcasting. You’ll work closely with Operational Planning and Delivery teams to ensure our clients’ events are delivered seamlessly across their platforms.

You’ll be responsible for supporting the smooth operation of live broadcasts and on-demand services, using cutting-edge technologies including AWS Media Services. You’ll be part of a fast-paced environment, ensuring everything runs as planned, every time.

Key Responsibilities.

• Follow technical workflows to deliver live events successfully.
• Support clients by resolving issues promptly using established procedures.
• Operate live production equipment to manage ingest and switching of streams.
• Collaborate with 2nd line technical teams to troubleshoot and resolve system issues.
• Monitor live streams from end to end, ensuring optimal client and audience experience.
• Support the customer service team as needed with technical queries.

About you.

We’re looking for someone who:

• Has excellent communication skills to work with both clients and internal teams.
• Enjoys problem-solving and thrives in a dynamic, fast-paced environment.
• Is eager to learn new technologies, especially cloud-based platforms like AWS Media Services.
• Is keen to work in the sports broadcasting and live streaming industry.
• This role would suit someone starting out in their technical career or transitioning into the online media space.

What we offer.

• 25 days holiday plus 8 public holidays and a holiday purchase scheme
• Wellbeing Day (1 annually)
• Life Assurance (4x salary)
• Enhanced parental leave (maternity, paternity, adoption)
• Company Pension scheme
• Cycle to Work scheme
• Employee Assistance Programme