Technical Project Manager - Adobe Campaign Classic

Competitive Salary £50,000-£60,000: plus company bonus, hybrid working, enhanced benefits - including unlimited paid annual leave, private healthcare, pension, discounted gym membership and more

We are looking for an outstanding Technical Project Manager with strong digital marketing and Adobe Campaign Classic experience to join our team. The successful candidate will have the opportunity to work with blue-chip clients through to SMEs on innovative data driven marketing solutions. Many of our clients are embarking on game-changing digital and data transformation projects that will fundamentally change how they operate. You will be in a pivotal position to help our clients and Profusion undertake these cutting-edge projects that have industry-wide impact.

The ideal candidate is an experienced Project Manager who has both project management and executable technical skills. Projects will range in size from multi-channel customer journey automations to digital transformation web applications. You must be self-directed and comfortable collaborating and working across internal teams and external clients. You will work with our internal teams to scope and deliver digital marketing solutions on time and budget for some of our key clients, and in many cases manage these projects directly with the client.

Team members will have good potential for personal and career development, learn from and share knowledge with a range of talented, highly skilled, and internationally diverse team of colleagues. All of this while embarking on an exciting journey with a pioneering, fast-growing company situated at the heart of London’s Tech City.

Key Responsibilities
With many exciting projects currently running, and in the pipeline, the Technical Project Manager will work closely with our Technical Consultants, Developers and Campaign Managers to define and deliver complex email marketing campaigns and projects in an Agile environment. You will be expected to deliver part of or all of the solution yourself on our Adobe Campaign Classic platform or support other team members in doing so.

You will be a go-to person for Adobe Campaign Classic support and training within the team, helping new and existing staff to develop their technical skills and knowledge.

• Taking responsibility for successfully delivering against our clients’ technical specifications and helping to ensure the profitability of all projects you are involved in.
• Advising on and delivering the right technical solutions to meet our clients’ needs.
• Ensuring the client projects you are responsible for are completed to a specific schedule and within an agreed budget.
• Project management of adobe campaign classic (and other ESP) solutions including cost, quality and client happiness.
• Defining and implementing technical solutions such as automated processes, customer journeys, subscriptions, competitions and api integrations that fully meet the needs of our customers.
• Leading multiple esp-based projects including scoping, planning, execution, monitoring, control and closure.
• Understanding and focusing on client needs and ensuring we delivery high quality projects that meet and exceed clients’ expectations.
• Liaising with client stakeholders where required and helping build successful long-term relationships.
• Keeping the systems we use up to date to ensure accurate sales forecasting, time sheeting and working with the project leads to ensure your projects are invoiced on time and accurately.
• With the internal client centric teams, scope and document detailed and comprehensive project estimates and specifications.
• Continually learning and developing esp expertise, both on our main platform adobe campaign classic and other platforms (e.g. Salesforce Marketing Cloud, Braze) to help us diversify in the future.
• Providing support surrounding ESP-based solutions and working with the team to find the best ways of delivering these campaigns and projects.
• Supporting with WSP-based training for the team and our clients.
• Stay on top of latest relevant ESP innovations and industry trends to share in a digestible format with clients and profusion.
• Help build upon profusion’s reputation in the ESP space by contributing to relevant thought leadership

Personal Specification: Knowledge, Experience and Skills
You should have experience working in a fast-paced digital agency/tech environment and a strong grasp of email marketing. Experience managing multiple clients and several project streams simultaneously is essential. We are keen to meet digitally focused, ambitious and client-orientated Technical Project Managers.
You will need good interpersonal skills, excellent attention to detail and have the passion to progress your career in digital marketing. We are looking for someone with strong ESP experience and a deep professional commitment to grow their expertise and learn new things.

Knowledge & Experience
• Extensive experience delivering email, digital marketing and web application campaigns and projects according to an agreed time, quality and budget requirements.
• Solid hands-on experience of using adobe campaign classic, specifically.
• Must be proficient in agile/waterfall project management methodologies.
• Knowledge and experience of using API, HTML, CSS and JavaScript.
• Running discovery and scoping workshops with multiple stakeholders.
• Salesforce marketing cloud experience is desirable but not a requirement.

Skills & Competencies
• Ability to multi-task, manage and prioritise multiple projects.
• Strong problem-solving skills, willingness to take ownership and risks, and enthusiasm in the face of technical challenges.
• Have the capability, confidence and mindset to solve technical problems independently and adapt your training to real situations.
• Client focused, with the ability to interpret and understand client needs and deliver results.
• Solid project management and organisational skills, with the ability to prioritise and meet deadlines in a calm and effective way.
• Excellent time management skills and the ability to juggle multiple projects and teams in a fast-paced environment.
• Quality assurance and attention to detail: to be able to verify that requirements are met.
• A proactive approach and the ability to be self-managing and innovative

How to Apply:
If you are passionate about a career in Data, AI and CRM services and you meet the requirements above, please complete the application form and upload your CV on our careers page (Closing date for applications is 11th June 2025).

Please note all candidates will be notified of the outcome within two weeks of the closing date. Those shortlisted for the next stage will be contacted directly with further details. Unfortunately, we are unable to offer sponsorship for this role.

Profusion is committed to equality, diversity and inclusion and we embrace difference in a serious way. We welcome applications from all sections of the community, and we are committed to building a team with a variety of backgrounds, skills and views and guarantee an interview to disabled candidates who meet the criteria in our person specification. We are also committed to providing support through training and development to successful applicants who are returning to work after any career gaps due to caring responsibilities. If reading this job description has given you any doubt about whether you’d feel welcome or included at Profusion then we’d really like to hear from you about it, so we don’t do it again.

Profusion Media enables businesses to drive growth with world class Data & AI and CRM Services.

Profusion CRM is an adaptive data-driven CRM agency with over 20 years’ experience. Their mission is to empower marketers to get the most out of their Marketing Technology by helping them create outstanding data-driven customer experiences that deliver business growth.

Profusion CRM’s adaptive methodology blends best-in-class digital marketing and data science techniques to create CRM strategies proven to increase revenue by the millions.

From platform migration to building hyper-personalised customer journeys using predictive modelling, their team of experts work with some of the world's greatest brands including HSBC, M&S Money, Honda, First Direct, Screwfix, Tradepoint and more.

Profusion Data are a team of data specialists who design, build, and embed cutting edge-data solutions that create value. Through combining in-house expertise with an extensive network of specialist and academic partnerships, they help clients become more efficient and more effective through data.

Profusion Data’s ability to support across all parts of the transformation journey makes them unique. From strategy and engineering, through to analysis, machine learning and BI, they bring all the necessary skillsets together to produce genuine business impact and strong ROI for clients.