Technical Specialist
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Company Description
Doris CCTV, an authorized distributor of Uniview, is one of the fastest-growing companies in the security industry. The company offers a comprehensive range of IP cameras, analogue cameras, DVRs, and NVRs, catering to various security needs. Doris CCTV prides itself on providing high quality products and excellent customer service, making it a trusted name in the industry.
Role Description
This is a full-time on site role for a Technical Specialist located in London. The Technical Specialist will be responsible for providing technical support, troubleshooting issues, and offering customer service for our range of security products. The role involves daily interaction with clients to resolve technical queries and ensure optimal performance of installed systems. Effective communication with team members and clients is critical to success in this role.
Qualifications
- Strong Analytical Skills and Troubleshooting abilities
- Proficiency in Technical Support and understanding of security systems
- Excellent Communication and Customer Service skills
- Ability to work effectively on-site and handle technical equipment
- Experience in the security industry is a plus
- Relevant certifications or technical degrees are advantageous
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