Temporary Accommodation Placement Management Officer

Bedford, England, United Kingdom

6/23/2025

Are you passionate about making a difference? We’re looking for a compassionate and proactive Housing Management Support Worker to join our team and help provide intensive housing management for customers in Temporary Accommodation

Key Responsibilities

• Case Management: Support a caseload of customers, ensuring their housing needs are met.
• Assessment & Support: Assess customer needs and risks, offering referrals and signposting for additional services.
• Property Safety: Ensure properties are safe and suitable for customers.
• Agreement Understanding: Help customers understand and adhere to tenancy and licence agreements.
• Collaboration: Work with services like Adult Social Care, Mental Health, Substance Use Support, and Housing Teams.
• Complaint Resolution: Address breaches of license, property damage, or anti-social behaviour through appropriate actions like issuing warnings or notices
• Income Collection: Assist with income collection and work with housing benefit teams and council departments.
  
  

What We Are Looking For

• Strong organisational and communication skills
• A proactive and empathetic approach to working with vulnerable individuals
• Experience in housing or a related field
• Make a real difference in people's lives
  
  

How To Apply

When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below.

Closing Date: 3rd July 2025

This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).

Please Note

The Council will not normally re-employ ex-employees in receipt of:

• a severance payment (within 12 months of leaving)
• a local government pension (applies to Senior Officers only)
  
  

unless the appointment is business critical

For further information, please email [email protected]

Guaranteed interview schemes

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.