Responsibilities
We are looking for talented individuals to join us as a graduate. As a graduate, you will get unparalleled opportunities for you to kickstart your career, participate in our six-month learning and development program, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
About The Team
We are looking for talented new and recent graduates to join us from summer 2025. This is a great opportunity to jumpstart your career at one of the most exciting and fast-growing places to be in London.
TikTok is looking for a Strategy & Operations graduate to join our UK Ecommerce team. As a Strategy & Operations specialist, you will be responsible for driving priority strategic projects to help grow the platform, e.g., overall GMV, merchant acquisition, content, advertisement adoption, and other key metrics. You will likewise be involved in driving improvements in the overall business and operations, as well as deep-diving into priority strategic topics.
This role requires a highly analytical mindset and curiosity to find solutions for customer and partner needs. You will own projects and key deliverables and work cross-functionally with sales, policy and product teams.
- Assume a role of a strategy business partner (BP) for the TikTok ecommerce business teams, leveraging data-driven insights to shape strategic agenda of business teams and fuel business growth.
- Collaborate with cross-functional teams to build short-term and long-term strategic plans and drive high impact projects across GMV, merchant, content, and other key metrics. Provide solid support for business growth through partnering with other business teams on high priority topics.
- Conduct in-depth analysis of ecommerce business, including traffic efficiency, user behavior, merchant operation, etc.
- Synthesize internal and external research to formulate data-driven near-/medium-/long-term business recommendations, ensuring a forward-thinking and adaptive approach. Leverage both internal and external/syndicated data to perform in-depth internal and market analysis.
- Drive continuous improvement through targeted initiatives that address specific challenges.
Qualifications
Minimum qualifications
- Graduated with a Bachelor's degree or Master's in 2023 or onwards.
- Available to start in May 2025.
- Excellent analytical skills and problem-solving capabilities. Experience in benchmarking, market research, competitor analysis, and GTM strategy.
- Strong ownership and self-started mentality and desire to work closely with business teams - take proactive initiative to identify business challenges, analyze problems, and autonomously develop and implement innovative solutions; demonstrate motivated self-starter attitude focused on continuous improvement.
- Strategic and analytical experience at leading management consulting firm and/or tech/ecommerce companies through internships or 1-2 years of full-time work.
- Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
- Outstanding communication skills and can effectively handle cross-functional collaboration.
Preferred Qualifications
- Understanding of eCommerce markets, with a perspective on the UK market.
- Experience driving operational initiatives, achieving tangible results.
- Selected experience working with scale-ups, fast-growth businesses.
- Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Data science skills such as SQL/Python will be a plus but not mandatory.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
