Train Crew Diagramming Team Leader

Birmingham, England, United Kingdom

5/15/2025

The CrossCountry timetable is at the core of the offer we make to our customers and is hugely important to our business. In this role you will play an integral part of our Train Planning team, which produces the timetable.

In This Role You Will

• Provide day-to-day leadership of the Train Planning & Diagramming Specialists to produce a high quality planning product, maintaining effective workload planning to achieve industry timescales
• Led by Senior Timetable Delivery Manager, and working with the Resources Team, manage the production of crew diagrams that make most efficient and effective use of train crew and to retain optimal route knowledge and to maximise the benefits of the existing Terms and Conditions
• Responsible for delivering LTP & STP train crew diagrams
• Prepare train crew diagrams that are robust & deliver a train service that will meet the franchise performance targets and issue these in a timely manner
• Liaise with internal customers to ensure diagrams meet resource and Budget plans and to ensure that plans are deliverable within available resources
• Contribute to a culture of continuous improvement by identifying and implementing improvements to planning processes and systems
  
  

To be successful in this role you must clearly demonstrate on your application the following skills and experience:

• Current Train Planning experience
• Educated to degree level (or equivalent)
• Experience line managing a team in the rail industry
• Experience maintaining excellent attention to detail, working in an analytical way using evidence and data and meeting deadlines
• Excellent IT skills and an ability to learn how to use new systems
• A drive to improve processes to implement faster, smarter and more accurate ways of working
• More importantly you must be able to bring in new ideas, willing to question the ‘norm’ and implement improvements so we effectively respond to our customer needs.
  
  

Closing date for applications: 29th May 2025

We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

Did you know you can set up alerts for new job opportunities?

Simply navigate to 'My Job Alerts' in the Jobs Hub to get started.