Training Manager, Third-Party Due Diligence

London, England, United Kingdom

12/20/2024

Our third-party due diligence (VANTAGE) teams assess our clients' current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is conducted by research teams across Control Risks' three global regions, with centres in Mexico, Colombia, China, India, Spain, Germany and the UK.

The Training Manager will be responsible for VANTAGE's training programme globally. The Training Manager will assess and fill gaps in our current training programmes for researchers and supervisors, and will personally conduct training as well as guide other trainers.

The goal is to ensure that VANTAGE's research teams are supported by a best-in-class training programme that prepares them to meet the challenges presented by doing complex work across all industries and countries, at scale and to strict deadlines.

What you'll do:

Program Review and Development

• Analyse the global and regional training initiatives at VANTAGE and their impact on work outcomes.
• Pinpoint gaps and challenges through stakeholder engagement, then craft effective improvement strategies.
• Team up with leadership to refine the career advancement framework for both researchers and supervisors.
• Develop metrics to evaluate the success of training initiatives.
  
  
  

Training

• Facilitate train-the-trainer workshops for managers and supervisors to empower them in their roles.
• Evaluate training program effectiveness by maintaining open lines of communication with leadership and addressing any issues promptly.
• Provide ongoing feedback aimed at enhancing team performance.
• Modify leadership approaches to boost team effectiveness by integrating diverse perspectives.
  
  
  

Ongoing Responsibilities

• Serve as the go-to training resource for new researchers and supervisors.
• Partner with Knowledge Management and Quality Managers to develop training that aligns with the latest updates in VANTAGE operations and methodologies.
• Collaborate with leaders to identify quality gaps in VANTAGE's work and enhance training solutions to address these challenges.
  
  
  

Requirements

Essential

• Over 3 years of experience in designing and executing training programs that enhance organizational performance.
• More than 5 years of comprehensive training experience, including facilitation of train-the-trainer sessions.
• Demonstrated leadership abilities with a successful history of promoting team collaboration.
• A genuine passion for learning coupled with a dedication to continual professional growth.
• Exceptional verbal and written communication skills in English.
• Able to effectively spearhead initiatives within a global team environment.
• Proven track record of meeting project deadlines consistently.
  
  
  

Preferred

• Fluency in English is mandatory; proficiency in Spanish, Chinese, or German is an added advantage.
• Familiarity with due diligence, compliance reporting, or managing third-party risks.
• Expertise in research methodologies and proficiency in OSINT tools.
• Experience in compliance roles within financial or corporate frameworks.
• Background in training individuals with English as a second language (ESL).
• Experience in overseeing budgets and financial aspects of training programs.
• Skilled in using learning management systems (LMS) and technologies for effective educational delivery.
• Experience in creating e-learning solutions and managing vendor relationships.
• Additional qualifications or certifications in instructional design/training are highly beneficial.
• Specialization in instructional design .
• Experience working in diverse, multicultural environments internationally.
  
  
  

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks
  
  
  

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.