UK Payroll Director

ISS is a leading provider of facility services globally, committed to delivering high-quality solutions to our clients. We pride ourselves on our innovative approach to self-delivery of services and dedication to excellence.

Job Description

The Director of UK Payroll will oversee all payroll operations to our 30,000 Placemakers within the UK.

Ensuring compliance with relevant regulations and company policies, this role requires a strategic leader with extensive experience in payroll management, a keen eye for detail, excellent communication skills and the ability to drive process improvements and change, with an extensive transformation programme being undertaken.

Key Responsibilities

• Lead and manage the UK payroll team to be a high performance service organisation.
• Provide guidance and support to ensure accurate and timely payroll processing to our Placemakers, together with a service mindset.
• Ensure compliance with all UK payroll regulations, including tax and employment laws.
• Develop and implement payroll policies, service levels and procedures to enhance efficiency, accuracy and address the management of risk within the payroll function.
• Accountable for driving and achieving targeted SLA’s in Payroll.
• Collaborate with People & Culture (HR), Finance, IT & Operations to ensure seamless payroll operation and payroll input into non-payroll led transformation projects.
• Through the UK payroll team, oversee the design, preparation and submission of payroll-related reports and filings both internally and to external agencies.
• Manage relationships with external payroll providers and vendors.
• Identify and implement process improvements to streamline payroll operations across the UK.
• Handle complex payroll issues and provide solutions to resolve them.
• Ensure that support in place to onboard new contracts (TUPE) into ISS’ UK payroll to ensure timely and correct first time pay. Identifying & communicating any transition issues that will impact new Placemakers
• Provide professional guidance to senior business stakeholders
• Stay updated on changes in payroll legislation and ensure the company’s compliance.
• Prepare and manage the payroll budget, ensuring cost-effective operations.

Professional and Personal Competencies/Qualifications

• CIPP qualified or similar
• Extensive experience in payroll management, in organisations with large transactional volumes
• In-depth knowledge of UK payroll regulations and tax laws.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Vendor management experience
• Exceptional attention to detail and organisational skills.
• Strong communication and interpersonal skills.
• Ability to look beyond the payroll agenda to identify opportunities for continuous business improvement