Unit Support Officer

London, England, United Kingdom

6/20/2025

Why Southwark?

Why Southwark?

Southwark is a place like no other – dynamic, diverse, and full of opportunity. As the largest local authority social landlord in London, we manage 55,000 homes and support a population that is young, vibrant, and full of potential. Home to over 18,300 businesses – including world-renowned venues and thriving social enterprises – Southwark is proud of its rich cultural offer, excellent healthcare institutions, and universities that attract talent from around the globe.

We are committed to making our borough a fairer and more inclusive place. Our work through Southwark Stands Together reflects our dedication to tackling inequality and injustice head-on. At Southwark, you’ll be part of a council that puts people first – where residents and communities are our greatest asset, and where we all work together to make a real difference.

What You'll Be Doing

As a Unit Support Officer in our Enforcement team, you’ll provide vital administrative and financial support that helps keep the borough safe, healthy, and well-managed. Your work will underpin frontline services and help ensure we respond efficiently to the needs of our residents.

Your Key Responsibilities Will Include

• Supporting the Team: Managing correspondence, records, and calendars so daily operations run smoothly.
• Engaging with Customers: Being the first point of contact, offering a professional and friendly service to residents and partners.
• Maintaining Accuracy: Keeping databases up-to-date and producing information that supports service performance.
• Finance Administration: Processing payments, purchase orders and invoices with accuracy and attention to detail.
• Improving Services: Suggesting and implementing improvements that make our processes more effective for everyone.
  
  

You’ll play a central role in helping the team stay organised, responsive, and resident-focused. It’s a chance to build your skills while making a genuine difference.

What We're Looking For

We’re looking for someone who is motivated, reliable, and committed to excellent service. You’ll bring:

• Proven experience in providing administrative and financial support, including database management and financial systems.
• Strong communication skills, with the ability to interact professionally and confidently with a wide range of people.
• Excellent organisation, enabling you to juggle multiple priorities while maintaining attention to detail.
• Good IT knowledge, particularly Microsoft Word, Excel, and PowerPoint.
• A collaborative mindset, working well with others while also being confident managing your own workload.
  
  

This is more than just a job, it’s an opportunity to grow your career in a supportive environment, where your contribution is genuinely valued and your development is encouraged.

Ready to Make a Difference?

If you're looking for a role where your work supports both your team and your community, we’d love to hear from you! and take the next step toward making Southwark a place we’re all proud to call home.

Additional Information

Application Closing Date: 11.59pm on Sunday 6 July 2025

Interview Date: W/c 21 July 2025

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities.

This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative.

We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme

Requirements

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition.
  
  

We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.

Attachments

• Click here to review the Job description and Person specification