Vendor Relationship Manager

We’re looking for a talented Vendor Relationship Manager to join our Operations team at Charities Aid Foundation (CAF).

What you’ll do

At CAF, every one of us contributes to our impact, and as our Vendor Relationship Manager you too will play an integral part in what we do.

About Us:

Charities Aid Foundation (CAF) exists to accelerate progress in society toward a fair and sustainable future for all. Over the last 100 years, we have led the way in developing innovative approaches to giving. Annually, we distribute over £1 billion to social purpose organisations around the world.

We are a leading charitable organisation operating in the UK, US and Canada. Working at the centre of the giving world, we partner with donors to ensure their giving has greater impact and provide strategic support to enable charities to do more of their life changing work.

In the UK, we also own CAF Bank Ltd and CAF Financial Solutions Ltd (CFSL), who help charities to manage their finances and funds so they can continue to support he causes and communities that matter to them.

Together, we give more.

Key Responsibilities:

Develop and maintain strong relationships with third-party vendors, serving as the primary point of contact. Regularly review vendor performance against SLAs and KPIs, addressing conflicts promptly. Conduct periodic reviews to ensure alignment with CAF’s Strategic Plan and compliance with regulatory requirements. Collaborate with internal stakeholders to align vendor services with business goals and develop strategies for improvement. Identify and mitigate risks associated with outsourcing and monitor costs to ensure alignment with budget goals. Prepare and present reports on vendor-related expenditures and financial performance. Maintain clear communication with stakeholders and engage them in the vendor selection and evaluation process.

Person Specification:

We are looking for someone with a proven track record of managing third-party vendor relationships and managing internal and external stakeholders at all levels. The ideal candidate will have an appropriate professional qualification and possess skills in vendor management, contract negotiation, performance monitoring, risk management, strategic planning, budget control, stakeholder management, problem-solving, regulatory compliance, continuous improvement, and adaptability. Excellent verbal and written communication skills, as well as excellent presentation skills, are essential.

Personal qualities we value include strong relationship skills, flexibility, integrity, trustworthiness, pragmatism, passion for customers, tenacity, and a self-starting attitude. Working unsociable hours may be required on occasions, and travel will be necessary to visit third-party vendors.

What’s in it for you

At CAF you will receive:

• Permanent hybrid ways of working where roles allow
• Six weeks holiday plus bank holidays
• A wide range of development opportunities to support personal and professional growth
• Pension scheme with better-than-market employer contribution options
• Social impact benefit schemes

About CAF

At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.

We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.

Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.

If you are interested in joining us as our Vendor Relationship Manager and being part of an organisation who are people focused and are “Together Building Opportunity” please click on the apply button and you will be redirected to CAF jobs portal where you can find out more about the position and apply.

We would love to hear from you!

Job Reference: DM042