Voice Sales Specialist

Manchester, England, United Kingdom

12/9/2024

Location: Manchester, M15 5RL

Working Style: 4 days per week in the office

Contract: Permanent, 40 hours Mon-Fri

Salary: Up to £40,000 DOE

Hours – 08:30 – 17:00

About M247

Welcome to the M247 adventure! We're not your average company – we're a tight-knit crew of go-getters driving incredible growth together.

What sets us apart? It's simple: we hunt for the best and then equip them for success. Join us, and we'll supercharge your career with the right skills and opportunities.

Our vision? Picture M247 as your ultimate partner for digital innovation. We blend connectivity, unified communications, and a sprinkle of cloud magic to empower our clients to thrive in the digital era.

But here's the twist – we're all heroes here. From day one, you're shaping our tomorrow. So, ready to dive in? Your journey begins with that application – and who knows where it could take you in our vibrant team!

Position:

The Role

The Voice Sales Specialist will work collaboratively with the sales team to drive voice-related solutions and services. This role involves understanding customer needs, demonstrating product capabilities, and providing technical expertise during the sales process. The ideal candidate will have a strong background in voice technologies and excellent communication skills.

• Sales Support: Collaborate with the sales team to identify opportunities for voice solutions and support the sales process from initial engagement to close.
• Income Generation: Work with the Account Management team to develop and execute strategies aimed at generating quarterly income targets through voice solutions.
• Customer Engagement: Conduct product demonstrations, presentations, and workshops to showcase voice solutions and their benefits to potential clients.
• Technical Expertise: Provide in-depth technical knowledge of voice solutions, including VoIP, unified communications, and contact centre technologies.
• Requirements Gathering: Work closely with customers to understand their business needs and translate them into technical requirements.
• Product Innovation Leadership: Lead initiatives for product innovation and consolidation, working closely with cross-functional teams to enhance existing offerings and develop new solutions that meet market demands.
• Proposal Development: Assist in the creation of tailored proposals and responses to RFPs that highlight the value of our voice solutions.
• Training and Enablement: Provide training and support to the sales team on voice solutions, keeping them informed about product updates and market trends.
• Market Analysis: Stay updated on industry trends and competitor offerings to identify opportunities for differentiation.
• Customer Feedback: Gather and relay customer feedback to the product development team to inform future enhancements and innovations.
  
  

Requirements:

• Bachelor's degree in a relevant field (e.g., Business, Technology, Communications) or equivalent experience.
• 3+ years of experience in sales, presales, or technical support roles related to voice solutions.
• Strong knowledge of voice technologies, including VoIP, SIP, unified communications, and contact centre solutions.
• Proven ability to engage and influence stakeholders at various levels, including technical and non-technical audiences.
• Excellent presentation, communication, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Strong analytical and problem-solving skills.
• Relevant certifications (e.g., Cisco, Avaya, Microsoft) are a plus.
  
  

Other information:

Your package and perks

At M247, we go beyond the pay check to bring you a package of perks that truly enrich your journey:

🌴 Time to Unwind: Enjoy 25 days holiday + bank holidays, with the option to top up through our holiday purchasing scheme.

💪 Wellness First: Our Healthcare Cash Plan and PERKS program make sure your well-being is a priority.

🌟 Assured Care: Company Life Assurance offers security and peace of mind for you and your loved ones.

🏦 Plan Ahead: Our Company Pension Scheme lays the foundation for a strong financial future.

📚 Learning Path: We support your professional growth by helping you attain relevant qualifications.

👩👦 Family Matters: Enhanced Parental Leave ensures you never miss those important family moments.

🤝 Support System: The Employee Assistance Programme is here whenever you need a helping hand.

🚀 Ignite Your Potential: Our dynamic environment fuels growth and innovation.