Volunteer Officer

Job Title: Volunteer Officer

Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Monday, 27 January 2025

Location: Leeds Hospitals Charity offices with the option to work from home.

Do you have experience in recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals will provide support to deliver our ambitious volunteer strategy. This role will be responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

• Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 
• Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
• Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.  
• Support on delivering a communication strategy that underpins recruitment targets for the hospitals.  
• Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 
• Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 
• Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.  

The successful candidate will have:

• 2+ years’ experience of recruiting volunteers or paid staff.  
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Knowledge and understanding of volunteer best practice.  
• Knowledge of safeguarding and GDPR in a volunteer setting.  
• Experience of designing and delivering training in different formats.  
• Strong written and verbal communication skills, including networking, influencing and relationship-building skills.

Full Job Description can be found on our website (Volunteer Officer- VAC115 | Leeds Hospitals Charity). If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can email clare.silverleaf@leedshospitalscharity.org.uk.

Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday.
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programme
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including: access to an Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit www.leedshospitalscharity.org.uk.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our Volunteer Services Team will be in contact with you before the scheduled interview date.