VP Client Relations - Spiro - UK

Sheffield, England, United Kingdom

11/27/2024

Job Advert

Join Our Spiro·Verse 

Spiro is hiring a VP, Client Relations - to join our Sales team. The VP, Client Relations works in partnership with Account Directors, Various Department Heads and Senior Leadership to deliver best-in-class service to our clients. The VP, Client Relations strategically retains his/her assigned client portfolio, while progressing corporate strategic initiatives. Together with the Chief Growth Officer, SVP Business Operations and SVP Client Relations, builds, retains, and leads top performing sales and service teams to meet and exceed revenue and profit targets while focusing on new and existing business in assigned business segment.

Company Overview

Spiro is a global agency and together we create experiences and events that defy gravity. Where strategic creative meets advanced digital solutions enabling customers to experience brands in any space and time.

We boldly go where no experience has gone before. We are story tellers and story makers; we are fearless dreamers of the “what if” and are pioneers of innovation and perfectionist in our craft. We empower each other and partner to launch brands into their experiential orbit. Come. Join Our Spiro·Verse and Experience Brand Gravity.

Learn more about who we are here!

Responsibilities

• Grow client portfolio through the conversion of new business opportunities.
• Retention and penetration of existing client accounts.
• Monitor actual financial performance to plan targets and discuss strategies and tactics with the SVP Business Operations to ensure that plan targets are achieved.
• Provide hands on coaching and guidance to sales teams with particular emphasis on generating leads, preparing compelling sales presentations and expanding existing account base.
• Conduct regular sales meetings and provide motivation, leadership and assistance to sales team enabling them to meet/exceed sales and client retention goals.
• Maintain a visible presence with all local and extended team members.
• Identify “at risk” clients and execute strategies to mitigate issues and retain the account.
• Regularly meet with clients to build-strong relationships and ensure client needs/expectations are met.
• Monitor actual financial performance to plan targets and implement strategies and tactics to ensure that plan targets are achieved.
• Owner of proposals, sales presentations and the financial relationship with clients.
• Recruit, develop and retains top talent
• Ensure optimal resources are assigned to the right opportunities.
• Demonstrate full knowledge of the assigned business segments.
• Perform other related duties as required.
  
  

Requirements

We understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!

• 10+ years sales and sales leadership experience preferably in exhibits, custom product/marketing solutions or advertising industry
• Bachelor’s degree, preferably business/marketing/communications emphasis. MBA a plus.
• Strong leadership skills – ability to build, develop and motivate winning teams
• Strong business acumen
• Demonstrated client and employee relationship management skills
• Consultative communications style, effective listener, excellent written and verbal communication abilities
• Strong presentation skills
• Strong organizational skills
• Heavy travel required
• Strategic, solution-based selling skills
• Strong coaching and mentoring skills
• Proficient computer skills to include Microsoft Office Suite
  
  

Attributes

• Self-Starter
• Collaborative
• Works well under pressure
• Results driven
• Skilled multi-tasker
• Empathic leader
  
  

How to measure success

• By 30 days, incumbent should understand team dynamics and perform basic job functions independently
• Establish rapport with assigned Account Directors
• Introduce him/herself to assigned client portfolio
• Meet all key internal stakeholders
• By 60 days incumbent should be self-reliant on basic job functions and begin executing more complex tasks such as financial performance oversight of client portfolio, relationship management of key accounts and participate in strategic initiatives meetings for VP team as well as key client meetings
  
  

Salary Competitive